TRANSPORTATION SERVICE SPECIALIST-Transportation

SycuanEl Cajon, CA
Onsite

About The Position

The Sycuan Tribe is seeking a Transportation Service Specialist to join their team. This role is vital in ensuring the transportation team is safe, reliable, and ready to deliver an outstanding guest experience. The position focuses on maintaining fleet vehicles, managing parts and equipment, assisting the Assistant Transportation Manager, and developing team member transportation routes.

Requirements

  • High School Diploma or G.E.D.
  • 2 years experience managing transportation and/or service-related activities
  • Hospitality experience
  • Working knowledge of vehicle compliance requirements
  • Ability to communicate effectively in the English language, orally and in writing
  • Ability to interact effectively with guests, team members, and vendors
  • Ability to maintain professionalism and composure
  • Ability to perform multiple tasks and assignments
  • Ability to perform simple mathematical calculations
  • Ability to complete forms and documents
  • Ability to understand and follow verbal directives and written directions
  • Ability to accept constructive criticism
  • Working knowledge of MS Word and Excel
  • Recordkeeping and organizational skills

Nice To Haves

  • Gaming experience
  • Working knowledge of transportation-related operating requirements

Responsibilities

  • Ensures fleet vehicles are in satisfactory condition by coordinating routine inspections, ensuring permits and licenses are current, reviewing log-books, identifying repair needs, scheduling maintenance, following up on repairs, ensuring proper storage and handling of vehicles and equipment, collaborating with detailing staff for cleanliness, identifying replacement needs, requesting and negotiating bids for replacements, and submitting final bids for approval.
  • Monitors vehicle parts and equipment use by generating and reviewing weekly repair and maintenance reports, ensuring adequate stock of parts and equipment, collaborating with the Transportation Administrative Assistant to order supplies, verifying repair costs, and ensuring maintenance and logs for wheelchairs are completed with adequate inventory.
  • Assists the Assistant Transportation Manager by monitoring valet and shuttle staff performance, making recommendations for training and coaching, conducting team safety meetings, monitoring the integrity of valet cash out and guest payment processes, and advising management of non-compliant behaviors.
  • Provides team members with transportation by researching and developing effective off-site team member bus routes, collaborating with identified vendors, submitting recommendations, and implementing approved routes.
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