Transportation Senior Claim Representative - Accident and Health (Hybrid)

Intact Insurance Specialty Solutions • Canton, MA

1d • $69,000 - $102,000 • Hybrid

About The Position

This position handles and resolves more complex and higher exposure specialty claims within the Accident and Health team. The role involves making timely and appropriate contacts, determining coverage, assessing liability, and evaluating damages. It also includes establishing reserves, managing internal and external resources, and negotiating settlements. The representative must stay updated on state license requirements and participate in continuing education.

Requirements

• Bachelor’s degree or equivalent experience required.
• Minimum 2-6 years of progressively complex specialty claims experience.
• Bodily Injury Claim Resolution.

Nice To Haves

• UIM and UM experience desired.
• PIP or MedPay experience desired.

Responsibilities

• Makes timely and appropriate contacts, determines and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages.
• Takes a recorded statement from all parties involved in the claim when appropriate for the type of claim being handled.
• Determines exposure, establishes adequate reserves and makes timely adjustments as required.
• Assigns and directs activities of internal and external resources as required; including independent adjusters and appraisers.
• Determines whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc.
• Identifies questionable claims and consults with SIU for further direction as appropriate.
• Determines settlement value of the loss and negotiates proper settlement of claims within authority.
• Provides recommendations for settlement and disposition of claims exceeding authority level.
• Stays abreast of state license requirements and participates in continuing education as required.

Benefits

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior