Transportation Security Officers (TSOs) work within the Transportation Security Administration’s Security Operations to protect air travelers, airports, and aircraft in a courteous and professional manner. Duties may also include providing security at high-profile events or for important figures, and protecting other aspects of the transportation system. TSOs operate screening equipment and technology to identify dangerous objects in baggage, cargo, and on passengers; conduct searches and screening, including pat-downs and property searches; screen bags and control terminal entry and exit points; and interact with the public by providing directions and responding to inquiries. The work requires maintaining focus and awareness in stressful, noisy, and time-pressured environments, including interactions with disruptive or angry passengers. Officers apply critical thinking and situational judgment to identify and mitigate security threats, use risk-based screening protocols as required, and follow applicable Standard Operating Procedures. They must demonstrate dependable behavior and adapt to new information or unexpected obstacles. The position requires shift work on any day of the week and may involve irregular hours, nights, holidays, overtime, extended shifts, weekends, changing shifts, or split shifts. Full-time positions require 40 hours per week. Employees must complete initial and recurrent training and certification, maintain fitness for duty, and pass required background and screening checks. New-hire training may require three to six weeks of travel away from the airport of record. The position is permanent and is in the AFGE bargaining unit. It is not a law-enforcement position.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED