Transportation Security Officer

Transportation Security Administration•Manchester, NH

5d•Onsite

About The Position

Transportation Security Officers (TSOs) work within the Transportation Security Administration’s Security Operations and provide courteous, professional security and protection for air travelers, airports, and aircraft. Duties may also include security support for high-profile events and important figures or other activities affecting transportation systems. TSOs operate screening equipment and technology to identify dangerous objects in baggage, cargo, and on passengers; conduct searches and screenings, including pat-downs and property searches; control terminal entry and exit points; and interact with the public by providing directions and answering inquiries. The work requires maintaining focus in a stressful environment with noise, crowds, time pressure, and potentially disruptive passengers, and applying critical thinking and risk-based screening procedures to respond to security threats and routine situations. Officers must learn and follow applicable Standard Operating Procedures, demonstrate dependable conduct, and adapt to changing information and circumstances. The position involves shift work at the airport, with schedules determined by the airport. Employees may be required to work irregular hours, nights, weekends, holidays, overtime, extended or split shifts, and changing schedules. Mandatory travel for new-hire training and occasional additional travel may be required. TSOs must complete classroom and on-the-job training, initial certification testing, and periodic training and recertification, and maintain fitness for duty and required certifications. The role may involve exposure to potentially lethal devices and dangerous chemicals. Frontline employees may be required to wear TSA-issued personal protective equipment.

Requirements

Must be a U.S. citizen or U.S. national.
Must be at least 18 years old at the time of application.
Must meet Selective Service registration requirements, where applicable.
Must pass a structured interview, drug screening, medical evaluation, and background investigation; employment is also subject to post-employment random drug and/or alcohol testing.
Must be proficient in English, including reading, writing, speaking, and comprehension.
Must be available for various shifts and overtime as needed.
Must be able to travel for training and occasional work-related travel.
Must meet physical requirements, including the ability to squat and bend, repeatedly lift and manipulate objects weighing approximately 50 pounds, walk up to three miles during a shift, and stand for prolonged periods of up to four hours.
Must have at least one year of full-time experience in the security industry, aviation screening, or as an X-ray technician, or have a high school diploma, GED, HiSET, or TASC certificate.
Applicants must meet the stated U.S. residency requirement of three of the five years immediately before applying, unless an exception applies.
Applicants must not have delinquent federal or state taxes or past-due child support payments.
Must adhere to TSA dress and appearance requirements and maintain required background clearances, training, certification, and fitness for duty.

Responsibilities

Operate screening equipment and technology to identify dangerous objects in baggage, cargo, and on passengers and prevent prohibited objects from being transported onto aircraft.
Conduct passenger and property searches and screening, including pat-downs and bag searches; lift and carry bags, bins, and property weighing up to 50 pounds.
Control terminal entry and exit points.
Interact with the public by providing directions and responding to inquiries.
Maintain focus and awareness in a stressful environment and make effective decisions in crisis and routine situations.
Develop and apply critical-thinking skills to mitigate actual and potential security threats.
Apply risk-based security screening protocols as required by program requirements.
Learn and implement applicable Standard Operating Procedures, demonstrate dependable behavior, and adapt to changes or unexpected obstacles.
Complete classroom training, on-the-job training, initial certification testing, recurrent and specialized training, and recertification tests.
Maintain required certification and fitness for duty.