Transportation Security Manager

Transportation Security Administration•Greensboro, NC

1d•Onsite

About The Position

The Transportation Security Manager is located at Piedmont Triad International Airport (GSO) with the Transportation Security Administration (TSA), Department of Homeland Security. The role manages airport screening operations and supports the TSA mission of protecting the traveling public and transportation infrastructure. This is an Emergency Essential position, requiring the employee to remain in duty status if an emergency arises. The position serves as a first-line supervisor. It involves assigning and reviewing work, setting priorities, evaluating employee performance, approving leave, coaching and developing employees, recommending corrective or disciplinary action, contributing to budget planning, managing projects within assigned resources, resolving routine operational problems, and coordinating with customers outside the immediate organization when needed.

Requirements

U.S. citizenship or U.S. national status.
Must be at least 18 years old at the time of application.
Must complete a favorable background investigation.
Selective Service registration is required.
One year of specialized experience at the SV-G or GS-11 level in Federal service, or equivalent private-sector experience.
Specialized experience must include administering, coordinating, or supervising/managing programs or services providing aviation security, corporate security, or force protection for personnel, equipment, and facilities.
Must meet qualification requirements no later than the vacancy announcement closing date.
Selected applicants must successfully pass a background investigation as a condition of placement.
Newly hired employees must establish eligibility to work in the United States through E-Verify.

Responsibilities

Manage screening checkpoints to prevent deadly or dangerous objects from being transported onto aircraft.
Identify and recommend corrections for improper use or application of equipment; guide subordinates and answer routine questions.
Manage and support collection of performance metrics to identify process improvements and systemic or individual weaknesses, vulnerabilities, or inefficiencies in screening.
Coordinate national and local crisis-management and incident-response protocols.
Address the customer-service needs of the traveling public while balancing safety and security.
Work cooperatively with airport stakeholders in support of the TSA mission.
Monitor individual performance and communicate frequently to promote screener development.
Serve as a first-line supervisor, including assigning work, setting priorities, and reviewing and evaluating subordinate work and performance.
Approve leave, coach and develop employees, and recommend corrective or disciplinary actions.
Assist with budget planning and projecting short-term needs; manage projects within assigned resources.
Resolve routine problems affecting organizational-unit objectives and coordinate with customers outside the immediate organization when required.
Remain in duty status if an emergency arises, as required for an Emergency Essential position.