Temporary, Transportation Planner

Caleres•CHINO, CA

4d•Onsite

About The Position

This is a temporary 5-month position focused on transportation planning within an office/cubicle/distribution center environment. The role involves partnering with Inbound Transportation and Order Management teams to proactively manage order fulfillment, minimize cancellations, and ensure timely pick-ups. Key responsibilities include following customer routing instructions, maintaining accurate records, identifying routing efficiencies, and supporting assigned accounts.

Requirements

Working knowledge of Microsoft Office Suite
Basic typing skills
Experience with a Warehouse Management System/Transportation Management System (TMS)

Nice To Haves

Bachelor’s Degree, Associate’s Degree preferred
Experience in a Distribution Center, Transportation Department or Customer Service field preferred
Ability to partner with multiple cross-functional teams
Ability to problem solve and innovative thinking abilities
Strong attention to detail and accuracy
Proven organizational, prioritization and time management abilities
Ability to communicate professionally, both orally and in writing
Capability to manage multiple tasks, simultaneously, without compromising quality
PKMS & AS400 knowledge preferred

Responsibilities

Partner with Inbound Transportation and Order Management teams to determine if arriving orders are candidates for pre-routing to reduce the risk of order cancellations.
Follow up with customers and carriers to encourage timely pick up of orders that are ready and eligible for routing.
Follow customers’ routing instructions to minimize chargebacks.
Maintain accurate records for customer paid orders and orders for which routing instructions need to be communicated to DC operations.
Identify and recommend routing efficiencies.
Support and build relationships with assigned accounts.
Use warehouse management system to identify orders that are available for shipment creation.
Schedule and communicate pick up appointments and follow up as necessary to ensure on-time pick-ups.
Monitor emails and customer routing portals for customer response to routing requests.
Utilize reporting tools to monitor shipment pickup status.
Update & communicate shipping schedule with Operations leadership, including orders that could be at-risk.
Generate and organize all related paperwork and required information for customer orders, and retain in appropriate files.
Maintain current and create new work instructions, accurately detailing shipping requirements for each account.
Effective usage of TMS (transportation management system) for shipment building / creation.
Maintains critical internal & external customer, carrier, and order management contacts.
Works to identify and partner with carriers, customers, and order management to resolve capacity and service issues.
Plan with DC operations daily to ensure continuous product flow.