Transportation Officer

TransCor America•Florence, AZ

About The Position

The Transportation Officer ensures the safe and secure transport of inmates, detainees, and/or residents while following established correctional and transportation industry standards. The role is responsible for safe, orderly trip operations that promote public and staff safety and a secure, humane environment. Officers manage resident activity according to policy, respond to complaints and disputes, protect residents’ rights, and complete required documentation. They conduct trip inspections and briefings, communicate with Trip Management and team members, follow approved routes, maintain equipment and resources, and adhere to policies governing restraints and use of force. The position includes a three-week paid pre-service training program and annual recertification and in-service training. The stated hourly rate is $29.05. A Senior Transportation Officer rate of $34.80 may be available after an average of 6–9 months, based on performance.

Requirements

  • High school diploma or equivalent.
  • Willingness to work flexible hours.
  • Must be at least 21 years old.
  • Valid driver's license.
  • Follow established correctional and transportation standards, policies, and customer contract requirements.

Nice To Haves

  • CDL Class A or B.
  • Corrections, military, law enforcement, or related experience.

Responsibilities

  • Operate assigned trips safely and orderly, promoting public safety, staff safety, and a secure and humane environment for inmates, detainees, and/or residents.
  • Manage inmate, detainee, and/or resident activity according to policy; listen to complaints, resolve disputes or problems, take corrective action, protect rights, and complete required documentation.
  • Follow safety practices, report injuries and accidents promptly and accurately, and take appropriate action during serious or unusual incidents and emergencies.
  • Conduct required pre- and post-trip inspections and briefings.
  • Maintain effective communications and ensure relevant information flows to management and team members.
  • Maintain communication with Trip Management throughout routed trips; consult Trip Management and/or Field Office Supervisor personnel when assessing situations and making decisions.
  • Follow the planned trip route unless a deviation is cleared and/or directed by proper authorities.
  • Complete preventive maintenance of equipment and ensure restraints, weapons, OIC kits, vehicles, and other equipment are ready.
  • Manage and control resources, including inmate/detainee and/or resident medications and property.
  • Maintain professional relationships and communications with team members, customer agencies, and inmates, detainees, and/or residents.
  • Follow policy and customer contract requirements for applying restraints and using force.
  • Perform other duties as requested, directed, or assigned.
  • Complete a three-week paid pre-service training program and annual recertification and in-service training.

Benefits

  • Medical benefits
  • PTO
  • 5% 401(k) match
  • Bi-weekly pay
  • $3,500 sign-on bonus
  • Safety and Performance Incentive
  • $2,500 referral bonus per person, with no cap and not limited to the same location
  • Guaranteed minimum pay equivalent to 40 hours per week
  • Paid three-week pre-service training
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