TRANSPORTATION MANAGER

Sally Beauty Holdings • Plano, TX

9h • Hybrid

About The Position

The Manager, Transportation Shared Services leads a centralized shared service
function supporting Transportation operations through process standardization,
technology‑driven automation, analytics, and disciplined execution. This role
provides end‑to-end project management for Transportation initiatives—including
automation, process improvement, and capability build‑out—ensuring delivery
aligned to business objectives. The role also serves as an AI Champion, driving
adoption of intelligent tools to improve service performance, operational
efficiency, accuracy, and cost outcomes. The position supports all aspects of
transportation operations, such as inbound and outbound store deliveries,
eCommerce and international freight, through strong internal and external
partnerships, continuous improvement, and a customer‑focused service model,
while providing leadership to Transportation staff and promoting Sally Beauty
Holdings values.

Requirements

• BACHELOR’S DEGREE IN SUPPLY CHAIN, LOGISTICS, BUSINESS, ENGINEERING, OR A RELATED FIELD.
• 5–7 YEARS OF TRANSPORTATION, OR DISTRIBUTION EXPERIENCE IN A RETAIL OR HIGH‑VOLUME ENVIRONMENT, WITH HANDS‑ON EXPERIENCE DRIVING AUTOMATION, DIGITAL WORKFLOWS, OR AI‑ENABLED IMPROVEMENTS WITHIN TRANSPORTATION OPERATIONS.
• HANDS‑ON EXPERIENCE USING ANALYTICS AND VISUALIZATION TOOLS (E.G., TABLEAU, POWER BI, OR SIMILAR) TO MONITOR TRANSPORTATION PERFORMANCE AND SUPPORT DATA‑DRIVEN DECISIONS.
• PROVEN TECH‑DRIVEN MINDSET, WITH EXPERIENCE LEADING AUTOMATION, WORKFLOW DIGITIZATION, OR AI‑ENABLED SOLUTIONS WITHIN TRANSPORTATION OR SUPPLY CHAIN OPERATIONS.
• ABILITY TO ACT AS AN AUTOMATION AND AI CHAMPION FOR TRANSPORTATION, IDENTIFYING OPPORTUNITIES TO REDUCE MANUAL EFFORT, IMPROVE ACCURACY, ENHANCE SERVICE PERFORMANCE, AND SCALE SHARED SERVICE CAPABILITIES
• Strong written and verbal communication skills
• Practical experience with TMS, Freight Audit systems, and operational reporting
• Comfortable working in a goal‑ and metrics‑driven environment
• Strategic, tech‑forward thinker with interest in automation and AI‑enabled improvements
• Ability to collaborate effectively across all levels of the organization and with third‑party partners

Responsibilities

• Operate the Transportation Shared Services function supporting inbound, outbound, parcel, pool, and freight audit activities.
• Standardize recurring transportation processes, establish SLAs, and manage intake and prioritization of shared service requests.
• Serve as the first point of escalation for systemic or cross‑functional transportation issues.
• Develop and maintain standardized dashboards and recurring reporting for cost, service, compliance, and productivity metrics.
• Provide insights and root‑cause analysis to support Transportation decision‑making.
• Act as AI Champion for Transportation, identifying and deploying automation solutions for high‑volume, critical tasks.
• Lead adoption of Robotic Process Automation (RPA), workflow automation, analytics, and AI‑enabled tools to reduce manual effort and execution risk.
• Partner with IT, Analytics, and external vendors to deliver scalable, secure automation solutions.
• Recruit, coach, and develop a shared services team with a strong execution, automation, and project discipline mindset.
• Ensure compliance with internal controls, SOX requirements, and documentation standards.
• Drive continuous improvement through structured execution and post‑project reviews.

Benefits

• medical
• dental
• vision
• life Insurance
• paid vacation and sick days
• paid holidays
• tuition reimbursement
• 401(k) with company match
• in-house salon with complementary services
• varied selection of food options at our corporate campus
• Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees