Transportation Manager

Werner Enterprises•Naperville, IL

14h•Onsite

About The Position

The Transportation Manager is responsible for day-to-day transportation operations, including driver management, load planning, and customer service functions to ensure customer satisfaction. Operational functions include revenue generation, safety, recruiting, equipment maintenance monitoring, and driver payroll. This role requires meeting key performance indicators established by the Dedicated Logistics Manager, Operations Manager, and the customer.

Requirements

Skill in operating a computer terminal and satellite communications system required.
Six months to one year of supervisory experience preferred.
Strong organizational skills.
Proven management ability.

Nice To Haves

A Bachelor’s degree (Business Admin, Marketing or Transportation/Logistics) and/or two to three years of fleet management or transportation experience in the truckload industry preferred.

Responsibilities

Build and maintain driver relationships through understanding and meeting driver needs (home time, payroll, utility, equipment breakdowns, logging violations, equipment issues, etc.).
Assign drivers to loads by optimizing load information (origination, destination, type of freight, miles, stops, directions) with driver needs and availability using AS400, Qualcomm, face-to-face, and phone communication.
Monitor driver load assignments to achieve customer service expectations.
Maximize asset utility while focusing on idle reduction and MPG improvement strategies.
Manage driver utilization to meet and exceed account goals and provide customer value.
Monitor driver safety needs, pre-trip inspections, and CSA scores to ensure safe, legal, and on-time delivery.
Ensure home time is met for all drivers in accordance with account policies.
Coordinate maintenance needs of driver's equipment for schedule services, recalls, and breakdowns.
Establish and maintain positive and professional working relationships with drivers, internal associates, and customers.
Understand and adhere to customer dynamics, service expectations, goals, and initiatives.
Handle load paperwork, monitor yard drivers, and complete yard checks/trailer pool management.
Complete required account reporting for internal and external customers.
Interface with various departments (billing, vans, customer service, risk, safety, payroll, fuel, maintenance) and external vendors.
Ensure compliance with all policies and procedures, making safety-conscious decisions and promoting a safety culture.
Focus on driver retention.
Work closely with Dedicated Logistics Manager and/or Operations Supervisor to fill and maintain a full board of drivers.
Daily reporting of driver Days in Service (DIS), ensuring accuracy and attention to detail.
Back up the Dedicated Logistics Manager, audit or compile reports, or perform other assigned tasks by account leadership.
Perform other related duties as assigned by the Dedicated Logistics Manager.