Transportation Manager

Food Bank of Central & Eastern•Raleigh, NC

5d•Hybrid

About The Position

Join Us in the Fight Against Hunger! At the Food Bank of Central & Eastern North Carolina, we believe in a future where no one goes hungry. Our mission is simple but powerful: Nourish people. Build solutions. Connect communities. We’re looking for passionate, dedicated people to bring their talents to an organization where every role makes a real difference. Guided by our values - Integrity, Compassion, Dedication, Teamwork , and Fun - we work hard, support one another, and celebrate the impact we create together. If you’re ready to put purpose at the center of your career, we’d love to have you on our team! About the Role The Transportation Manager oversees and manages the Food Bank’s fleet of trucks, leased cars/vans, and warehouse equipment, ensuring adherence to all external and internal standard operating procedures (SOPs), FMCSA compliance, and outstanding customer service and satisfaction. The position is responsible for managing Transportation team morale effectively and articulating and demonstrating organization and department objectives and values. This position is scheduled to work Monday - Friday, typically 7:30 AM – 4:00 PM with an hour lunch.

Requirements

Associate's degree required
Five (5) to seven (7) years of experience managing transportation operations, including dispatch, fleet maintenance, and regulatory compliance, or an equivalent combination of education and experience, required
Five (5) to seven (7) years of supervisory or people management experience required
Experience using transportation routing software required
Knowledge of fleet operations, vehicle maintenance coordination, transportation logistics, and applicable regulatory requirements.
Valid North Carolina driver's license required.

Nice To Haves

Bachelor's degree in Business, Supply Chain Management, Logistics, or a related field preferred.
eight (8) to ten (10) years of experience managing transportation operations, including dispatch, fleet maintenance, and regulatory compliance, or an equivalent combination of education and experience, preferred
eight (8) to ten (10) years of supervisory or people management experience preferred
Experience with workplace safety programs and food safety practices preferred.
experience with Roadnet preferred.
Class A Commercial Driver's License (CDL) strongly preferred.

Responsibilities

Oversee the daily operations of the Transportation team to ensure safe, efficient, and timely transportation services in support of organizational goals.
Coordinate and schedule preventive maintenance and repairs for the organization's fleet with vendors, internal staff, and rental truck providers as needed.
Manage the department's annual operating and capital budgets, monitoring expenditures and documenting variances.
Ensure compliance with all FMCSA regulations and maintain required vehicle, driver, and operational records.
Ensure the Transportation team adheres to Food Bank standard operating procedures, food safety requirements, and organizational safety standards.
Utilize Roadnet routing software in partnership with the Transportation Dispatcher to optimize routes, monitor performance metrics, and ensure on-time pickups and deliveries.
Serve as backup Dispatcher as needed.
Conduct periodic route observations and customer visits with Transportation and Warehouse Associates to monitor service quality, safety, and operational effectiveness.
Lead, coach, and develop the Transportation team by fostering open communication, accountability, collaboration, and high performance.
Serve as the organization's safety lead by promoting and strengthening a culture of workplace safety through leadership of the Workplace Safety Committee and ensuring compliance with all safety policies, procedures, and regulatory requirements.
Ensure Raleigh Transportation staff comply with all food safety standard operating procedures (SOPs) and complete required food safety training.
Model and reinforce the Food Bank's mission, values, and organizational policies while maintaining a positive and inclusive work environment.
Oversee Human Resources processes within the department, including performance management, employee relations, coaching, hiring, onboarding, and policy compliance.
Recruit, develop, and mentor a diverse, high-performing team by identifying growth opportunities and supporting professional development.
Partner with the Executive Management Team (EMT) to support the implementation of organizational priorities, strategic initiatives, and culture-building efforts.
Build and maintain relationships with internal and external stakeholders to strengthen partnerships and advance the Food Bank's mission.
Perform other duties as required