Transportation Manager

OPENLANE•Edmonton, AB

13d•Onsite

About The Position

At OPENLANE, we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. We are seeking a Transportation Manager with experience in managing vehicle logistics and driving operational efficiency. You will be part of a dynamic team responsible for logistics services in your assigned market. You will be involved in coordinating the daily operations of drive-away and sublet transport services for vehicles to/from our customers at the Vehicle Logistics Centers (VLCs). In this role, you will have the opportunity to use your experience in logistics, management, and customer service. The ideal candidate will have 3-5 years’ experience in logistics and managing teams.

Requirements

3-5 Years’ of related experience in a logistics or dispatching role
3-5 years supervisory experience
Tech-savvy, and comfortable using Google Suite
Excellent interpersonal, leadership and communication skills
Ability to maintain calm and diplomatic in dispute resolution situations
Autonomous, self-driven, proactive and a team player
Excellent organizational, time management and prioritization skills with the ability to juggle demands and meet deadlines

Nice To Haves

Related-post secondary education preferred
Proficient in Google applications
CRM experience (SalesForce, Five9 preferred)
Experience in software support or automotive knowledge preferred
Bilingual (English/French) is an asset

Responsibilities

Provide day-to-day leadership, supervision, training, and development to the logistics team, including managing the internal driver pool and overseeing carrier dispatching, compliance, and claims.
Manage team staffing, scheduling, and timekeeping to ensure adequate coverage for pickup and delivery order volume.
Attract, engage, and retain talent, ensuring all employees are thoroughly familiar with safe work processes and operating procedures.
Serve as the primary transportation contact for the local Vehicle Logistics Center (VLC), resolving customer concerns and setting a high standard of satisfaction.
Be accountable for the market's financial performance, using KPIs and standardized reports to monitor spending, manage costs, and forecast against actuals.
Manage the safe, efficient, and profitable movement of fleet lease, factory, and consignment vehicles by ensuring all processes meet or exceed SLA standards.
Promote a safe work environment by ensuring department-specific safety tasks are completed in accordance with the safety program.
Support initiatives by engaging in their development, deployment, and change management.

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement