Transportation General Manager II

DPDHL•Hamilton, OH

5d•$105,000 - $135,000•Onsite

About The Position

DHL Supply Chain is seeking a Transportation General Manager II to lead operations at our site in Hamilton, Ohio. This role is responsible for providing full-site leadership within a dedicated delivery environment while operating in a third-party logistics (3PL) setting. The ideal candidate will bring strong operational leadership, financial acumen, and demonstrated experience managing drivers, fleet operations, and customer relationships. Transportation is a pillar for any supply chain, and at DHL Supply Chain you are a part of everyday life; because a storm or the breakdown of a truck shouldn’t stop our customer’s products from getting to the consumer when they need them the most. Working in transportation, you will be a part of our business. All members of our transportation teams ensure that the supply chain doesn’t break. They work tirelessly with internal and external parties to guarantee the best solution for the customer. If you thrive in a fast-paced environment, and you are looking for a good challenge to grow your career in transportation; DHL has the opportunity for you.

Requirements

5+ years experience leading a Transportation and/or Cross Dock operation is required.
Experience managing, developing, and supporting a driver workforce is required.
Strong knowledge and understanding of Department of Transportation (DOT) regulations and compliance requirements is required.
Bachelor’s degree or equivalent experience, required
2-3 years logistics industry experience, required
5-7 years experience in supervisory/management role, required

Nice To Haves

Experience with dedicated delivery operations within a third-party logistics (3PL) environment is strongly preferred.

Responsibilities

Manage the daily activities of all transportation functions at the site level, while working to maximize the weekly, monthly, and annual performance of the site by providing leadership while focusing on customer requirements, labor management, freight optimization, equipment allocation, positive workforce motivation, individual development and succession planning.
Ensure customer/vendor contract requirements are administered and enforced.
Maximize the performance of the site inventory management system to ensure: Care, custody, and control of customer inventory, Productivity and space utilization (efficient product placement, etc.), Accuracy (to floor and customer book), Proper utilization of information technology
Ensure a safe, secure, clean and fair work environment for associates.
Implement associate performance reviews, individual development plans and succession plans.
Ensure site operates to the routines outlined in the site interaction matrix and standard operating procedures.
Ensure company policies are communicated, administered, and enforced (i.e., accounting, operational, regulatory, and administrative).
Take an active leadership role in managing turnover to the appropriate level (among hourly and management staff).
Ensure associates and supervisory staff have proper access to the necessary tools to perform their assigned duties and that the tools are routinely accounted for and adequately maintained.
Oversee execution of workshop action plans, projects and best practice sharing / implementation.
Develop/achieve budget(s), revenue, profit (P&L) for site, and review agreed upon budget with client.
Follow established Customer Billing SOP, as well as ensure associates at facility are properly trained in creation/submission of invoices to customer.
Develop/achieve the annual site operating plan and goals; review plans and goals with client.
Monitor service levels and customer satisfaction to ensure performance meets customer/vendor, and DHL Supply Chain (balanced scorecard) contractual requirements. Report on performance measures.
Lead and provide direction to site workload planning and volume forecasting (i.e., staffing, equipment, space).