Transportation & Furniture Coordinator
About The Position
The Transportation & Furniture Coordinator will support retail operations at Overflow Thrift Stores by transporting product between the store locations, coordinating baling operations, leading furniture pick-ups and deliveries, assisting with furniture storage and display, assisting customers to accept and process merchandise donations, and other duties in Overflow’s processing area as directed. All Staff Responsibilities include acting and communicating in a manner consistent with Overflow’s Mission, Core Values, and Statement of Beliefs, demonstrating an ability to thrive in a flexible, physically-active, fast-paced and growth-oriented environment, while maintaining a positive, solution-oriented attitude. Staff are expected to follow attendance procedures, adhere to Overflow Handbook, policies and procedures, and demonstrate excellent productivity. They should work with diligence and focus, seeking out tasks to complete, refraining from personal cell phone use, eating, personal shopping, and other personal entertainment activities, and completing shift breaks within allotted time. Teamwork and cooperation are essential, serving as a positive colleague, adapting to daily needs and changing plans, and maintaining productive working relationships. Communication should be effective, with careful listening and clarification when necessary, providing complete, accurate, and truthful updates to supervisors, and reflecting Overflow values in all communication. Teachable spirit, active work to maintain unity, and respect for policies, leadership, volunteers, and fellow staff members are expected. Open and honest communication, accepting responsibility for actions, and speaking only that which edifies are key.
Requirements
- High school diploma
- Maintenance of a clear driving record with no moving violations
- Ability to work in a fast-paced environment with continuous standing, carrying, bending, squatting, pulling, and pushing.
- Staff should expect to be standing and moving approximately 95% of their shifts.
- The work includes moving furniture and heavy carts, cleaning merchandise, assembling small furniture, fixtures and equipment, moving boxes and merchandise repeatedly, pushing heavy carts, moving displays, etc.
- Ability to work outside in all weather on a variety of tasks such as assisting donors as they remove items from their vehicles, removing trash from the store to exterior dumpsters, helping customers with merchandise pick-ups, etc.
- Ability to work two Saturdays each month, and a mix of daily schedules during operating hours 9 AM to 6:30 PM Mondays / Tuesdays / Wednesdays, and 9 AM to 8:30 PM Thursdays / Fridays / Saturdays).
Responsibilities
- Transport inventory between stores
- Manage pick-ups and deliveries for furniture and other merchandise
- Communicate efficiently with all donors and customers
- Assure an excellent experience for customers, donors and volunteers
- Confirm weekly pick-up and delivery schedule
- Coordinate with furniture volunteer team
- Call donors when unexpected delays/cancellations occur
- Manage recycling operations
- Operate baler to create textile and stuffed animal bales
- Move bales to exterior containers for storage
- Assist with movement of bales to wholesaler trucks
- Move other recycled materials (metal, glass, furniture, etc.) through designated channels (to other recycling partners and centers)
- Operate Overflow equipment, including forklift and baler, in accordance with guidelines and annual training
- Complete regular equipment safety checklists, as directed
- Complete annual training, as directed
- Report repair and equipment issues to Senior Operations Director
- Maintain truck and equipment
- Complete monthly truck safety checklist
- Partner with Senior OD to coordinate any regular or one-time maintenance on truck
- Keep gas tank filled to at least half tank at all times
- Help process and stock inventory
- Process incoming merchandise, including accepting items from donors, pricing items, stocking the sales floor at all store locations, and other items as requested
- Process and stock furniture in collaboration with the Senior Operations Director and Store Operations Directors
- Serve as an ambassador to OTS volunteers - creating an environment of appreciation for our volunteers while supporting volunteers to achieve the OTS mission
- Collaborate with volunteers on assigned work priorities
- Communicate with volunteers with kindness, respect and appreciation
- Participate in planned volunteer trainings, groups, and appreciation as scheduled
- Utilize training and pricing guides for volunteer onboarding, as directed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
