Transportation Dispatcher

AltaMed•Monterey Park, CA

2d•Onsite

About The Position

Responsible for transportation services; receiving incoming/outgoing pick-up calls and scheduling transportation services for the same day. Communicating with PACE centers to coordinate daily transportation for AltaMed patients and participants. Assist with other transportation vendors (e.g., Agape) by facilitating information and back-up service when/if possible. Duties include scheduling, routing, record keeping, and auditing to ensure compliance with AltaMed’s policies and procedures. The Dispatcher is responsible for ensuring all drivers are commuting back to base at the end of the day once the assignments are completed. The Dispatcher will also ensure compliance with program deadlines and provide support to others as needed.

Requirements

High School diploma or GED equivalent, required.
A minimum of one year of experience in dispatch services.

Nice To Haves

Experience in health care, preferred.
Bilingual English/Spanish/Mandarin/Cantonese, preferred.

Responsibilities

Receive incoming/outgoing pick-up calls and schedule transportation services for the same day.
Coordinate daily transportation for AltaMed patients and participants with PACE centers.
Facilitate information and back-up service with other transportation vendors.
Perform duties including scheduling, routing, record keeping, and auditing to ensure compliance with AltaMed’s policies and procedures.
Ensure all drivers are commuting back to base at the end of the day once assignments are completed.
Ensure compliance with program deadlines.
Provide support to others as needed.