Transportation Coordinator

Stemilt Growers LLC•Wenatchee, WA

29d•$22 - $28

About The Position

Stemilt is seeking a Transportation Coordinator to join their team. This role involves analyzing, developing, and monitoring delivery plans for the transportation management department. The Coordinator will report to the Carrier Relations Manager and is responsible for maintaining excellent communication regarding results, improvements, and departmental goals. This position supports a large number of employees and requires delivering extraordinary customer service. Key tasks include maintaining reports, using analytical tools to identify gaps, scheduling delivery appointments using various customer systems, and resolving delivery complaints. Strong problem-solving skills are essential.

Requirements

Knowledge of MS Office Suite (Power Point, Word, Excel, etc.)
High school diploma or GED along with related experience.
Ability to be productive and can identify and resolve issues in a timely manner.
Reacts well under pressure.
Highly organized with the ability to multi-task, prioritize, and adapt in a fast-paced and dynamic environment.
Enjoys learning and is willing to transfer knowledge.
Ability to be analytical and handle data effectively.
Ability to deliver high quality results with an exceptional transparent, consultative, and partnering attitude.
Ability to interact and connect with all Stemilters.
A commitment to understand that change is the only constant and a practice of change with purpose, flexibility, and adaptability is a must.
A desire to deliver an extraordinary experience at every interaction, in fact World Famous!

Nice To Haves

Working knowledge of Oracle Apps, SAP, Microsoft Power BI
Experience working in transportation, the tree fruit or agricultural industry
A desire to create strategy and design of an environment that creates a World Famous! Stemilter experience.

Responsibilities

Assist in scheduling appointments for carriers loading at Stemilt and its partners, as well as scheduling delivery appointments at final destinations.
Make appropriate check calls with carriers hired by Stemilt daily to confirm on-time delivery and provide updates to the appropriate team/customer.
Enter data into system software.
Assist with load planning/load building.
Assist with procuring capacity for appropriate loads.
Maintain clear communication with customers, vendors, and the team, responding to emails and phone calls in a timely manner.
Assist the department in working towards continuous improvement.
Create a culture within the team that leads to ensuring extraordinary customer service for all team members.
Hold self and team accountable and ensure the development of a self-leadership team culture.
Contribute to the team and the Company in various other ways when requested or required.