Transportation Clerk

OPENLANE • Brampton, ON

1d • CA$20 - CA$21 • Onsite

About The Position

As a Transportation Clerk, you will work as part of our logistics team, supporting the administrative tasks related to our logistics services. This includes data entry into company systems, dispatching drivers, arranging for sublet transportation carriers, and customer service.

Requirements

• High School diploma or equivalent
• 1-2 Years’ of related experience or education in office administration / accounting
• Tech-savvy, and comfortable using Google Suite
• Strong customer service and communication skills
• Excellent organizational and time management skills

Nice To Haves

• 1-3 years’ experience in logistics or general administration
• Experience with AMS, VTrace, and other OPENLANE systems
• Bilingual (English/French) is an asset

Responsibilities

• Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.
• Assist with coordinating the movement of vehicles to and from the Vehicle Logistics Centers (VLC), including dispatching loads for correct arrival designation, completing all related paperwork to ensure a smooth transaction.
• Respond to email, phone, and walk-in inquiries, including internal, customer, and subcontractors as required.
• May assist with posting transportation and related charges to customer accounts.
• Serve as a liaison for Lead Drivers when Dispatcher/Supervisor is not available.
• Ensure customer satisfaction by communicating with clients; identifying & resolving issues in a timely manner.
• Investigate any discrepancies and communicate same to appropriate personnel in a timely manner.
• Other duties as assigned.
• Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person.

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED