Transportation Clerk

The Arc Jefferson St Lawrence • Canton, NY

2d • Onsite

About The Position

Clerical support for Public Transit and Fixed Route Transportation.

Requirements

• High School Diploma or equivalent required.
• Previous experience with Excel, Word, Microsoft Office.
• Valid Driver’s License required.
• Obtain 19-A Record Keeper Certification within 6 Months of Employment.
• Authorized to work in the United States and pass all background clearances.
• Ability to utilize office technology and have a working knowledge of computer programs such as: Microsoft, Passio, Fleetio, GPS systems, and Excel.
• Ethical Conduct
• Time Management
• Work Independently
• Communication

Responsibilities

• Maintain filing system for Transportation Department.
• Prepare daily, weekly, and monthly reports on vehicles and related equipment, such as: NYS DOT, NYS DMV, State Transportation Operations Assistance.
• Work in coordination with County Planning Office.
• Work in coordination with partners such as Volunteer Transportation Center and the Mobility Manager on programs such as First Mile Last Mile to enhance ridership on SLC Public Transportation.
• Maintain work order system and order/process purchases by entering details through online systems and obtaining appropriate approvals.
• Process confidential matters with the leadership team based upon feedback from customer and driver complaints and concerns.
• Assist with daily driver scheduling and routing vehicles, substituting as needed based on absences or buses needed to repairs acting quickly when last minute issues occur.
• Act as front line, customer service representatives for riders for route direction and problem-solving questions/concerns.
• Monitor monthly mileage reports for all agency vehicles.
• Perform as a professional and positive team member interacting and providing support to customers, vendors, partners, staff members and programs.
• Adheres to Agency Policy and procedure guidelines; adheres to the Agency Code of Conduct; and will assist in facilitating a safe working environment by working safely at all times, adhering to Agency safety guidelines and reporting potential health and safety issues to supervisors in a timely manner.
• As needed, will be support transportation routes as a driver.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED