3rd Shift (12 AM-8 AM) Transportation Clerk

I Supply Company•Fairborn, OH

1d•Hybrid

About The Position

I Supply is a Food Distribution Center with an opening for a 3rd Shift Transportation Clerk. This role involves general office duties, customer and driver communication, route monitoring, and administrative tasks related to transportation operations. The position requires the ability to work independently and possess good computer and communication skills. While primarily an office role, there may be occasional exposure to warehouse environments.

Requirements

Must be able to work independently.
Good computer skills including Excel and Word.
Must possess excellent customer service skills.
Good verbal and written skills.

Nice To Haves

Experience in the transportation industry preferred.

Responsibilities

Perform general office duties including filing.
Answer telephone.
Contact customers regarding schedule changes or delays.
Monitor drivers on route and check in if there are issues.
Ensure routes are running on time.
Handle driver complaints or concerns.
Handle store/customer complaints or concerns.
Confirm removed or added stops, list trailer issues, get updates on drivers running behind on route and update transportation via email.
Contact stores/customers to provide updates on routes and notify of any changes, delays, or issues.
Assist drivers with hotel issues (finding a hotel and receipt confirmation) as needed.
Review all paperwork from return driver packets and submit to appropriate departments.
Assign routes in the forward thinking program.
Assemble driver packets, including invoices, pay sheets, pre-trip information, route surveys, return sheets, and other necessary documents.
Update the backhaul spreadsheet.
Create the route check for the following day.
Monitor all drivers arriving according to dispatch times.
Utilize the driver pool to cover call-offs or open routes before assigning routes to standby drivers.
Perform other duties as assigned.