Transportation Breakdown Coordinator

Ashley Furniture Industries • Advance, NC

10d • $15 - $18 • Onsite

About The Position

The ADS Breakdown Coordinator is responsible for coordinating on-the-road equipment breakdowns, arranging repairs with vendors, managing rental equipment as needed, and working with drivers to ensure proper internal follow-up on equipment maintenance.

Requirements

• High School Diploma required; or equivalent
• Minimum 2 years administrative experience, preferred

Responsibilities

• Answer calls from drivers experiencing equipment maintenance issues
• Assist and educate drivers on breakdown procedures and next steps
• Guide drivers through the breakdown process efficiently
• Contact vendors to schedule equipment repairs at nearest available facilities
• Arrange towing services when required
• Coordinate rental equipment to minimize operational disruptions
• Line up appropriate vendors for proper repair work
• Audit invoices for accurate billing
• Update warranty fields in systems as applicable
• Maintain accurate records of breakdown incidents and repairs
• Maintain reliable attendance
• Actively participate in departmental meetings, training, and education sessions
• Assist with training other employees and provide backup support as needed
• Complete other assignments and special projects as requested

Benefits

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED