Transportation Associate

Fresh Del Monte Produce Company•Dallas, TX

7d•Onsite

About The Position

Assist in coordinating the activities of Tricont truck drivers. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. The Dispatch Assistant also plays a vital role in ensuring the company’s continued success by ensuring they are dependable, focused on safety and to be flexible and cooperative. The Dispatch Assistant should have knowledge of DOT rules and regulations and possess the ability to help with staffing, recruiting, and mentoring CDL Drivers.

Requirements

Work hours – 40 + hours per week as needed (Monday - Friday)
High School diploma or GED, but college degree preferred
3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.
Work independently
Great communicator & customer service skills
Negotiation skills
Problem solving/Investigation skills
Ability to coordinate high volume phone skills
Computer experience with Microsoft products like excel and email
Accurate typing skills

Nice To Haves

Preferred transportation experience
High School Degree/ College Degree
Data Entry & high-volume phone skills
Good/Great Communicator & customer service skills
Problem Solving/Investigation
Computer experience, preferably brokerage or asset
Ability to work in a fast-paced environment
Ability to resolve conflicts
Ability to organize/prioritize variety of tasks/projects
MS Office Skills (Excel, Word, Power Point)

Responsibilities

Provide superior customer service to both internal and external customers by exceeding their expectations
Dispatch delivery routes and make changes as and when required
Assisting office manager with onboarding new drivers
Record drivers PTO to send to payroll
Coordinate and manage schedules of drivers to ensure product is delivered on time
Daily communication with drivers, customers, shippers and management
Manage tendering process via TMS to route the lowest cost provider
Track drivers log such as dispatched orders and arrival times
Record monthly tractor/trailer miles and reefer hours
Order and arrange cleaning of driver’s uniforms
Maintain on time Delivery performance of 97% or better
Update/track carrier/driver location information within company guidelines
Coordinate with 3rd party carrier on loads tendered
Managing demurrage, detention, and other accessorial costs with customer and carrier
Assist with the pickup and drop-off of trucks to the vendor shop
Assist inside sales efforts
Keep paperwork for trucks current