Transportation Administrator Lead

PORTOBELLO AMERICA INC•Baxter, TN

About The Position

This role is responsible for the day-to-day administration activities of the transportation department, ensuring in-house requirements are met and customer service levels are achieved. The position involves managing the POD (proof of delivery) process, updating transport management systems daily, and supporting the logistics team. The individual will identify training needs, schedule inbound deliveries, work with Import Brokers on bookings and delivery points, and maintain system housekeeping. Additionally, the role requires challenging carriers on additional charges, ensuring invoice accuracy with AP, and managing TMS to ensure compliance with regulations. Additional duties may be assigned as required. This description is intended to outline the general nature and level of work but is not an exhaustive list of duties, responsibilities, or physical requirements. Management reserves the right to assign or reassign duties at any time, and reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

At Least 2 years’ office or administration experience.
Good working knowledge of Outlook, Word and Excel.
Excellent relationship building and customer facing skills
Ability to listen to and follow instructions (digest instructions).
Ability to work to deadlines.
Ability to remain calm under pressure.
A good accuracy level is essential.
Good numeracy and literacy.
To listen carefully to instructions (to digest instructions carefully).
To communicate regularly with customers and drivers in a clear, concise and professional manner.
To keep your manager up to date with any work issues that may affect deadlines.
To have good communication skills and ability to liaise verbally and confidently with management, employees and drivers.

Responsibilities

Responsibility for the day-to-day administration activities of the transportation department, ensuring in house requirements are met and customer service levels are achieved.
Responsibility for the POD (proof of delivery) process, ensuring all POD’s are processed and managed in line with company procedures and sent to the relevant departments.
Updating transport management systems daily.
Supporting the Logistics team and Transportation Coordinator as necessary.
Identifying training needs of individuals through performance and appraisal systems and using company policies and procedures and working with the Logistics Manager in managing these.
Schedule all inbound deliveries for warehouses.
Work with Import Brokers to create bookings, delivery points, and communicate delays throughout PBA.
To maintain a high level of system housekeeping.
To challenge carriers on additional charges, working with AP for invoice accuracy.
Ensuring TMS are managed and monitored, making sure all information is present and correct and there is full compliance to any regulations.
Additional duties as required.