Transport Support Specialist

SRS Distribution•McKinney, TX

4d•Hybrid

About The Position

The Transportation Support Specialist at SRS Heritage Group plays a critical role in optimizing transportation and logistics functions for our business customers. This position is responsible for overseeing shipment operations, acting as the primary contact for branches to address logistical challenges, and conducting cost optimization analysis to identify and implement efficient transportation strategies. The ideal candidate will possess exceptional organizational and leadership skills, demonstrate a proactive approach in communicating effectively with stakeholders, and contribute to continuous improvement initiatives, ensuring operational excellence and cost-effective solutions within a dynamic environment.

Requirements

Bachelor’s degree or equivalent work experience; advanced studies in logistics, supply chain management, or related disciplines are highly advantageous.
Demonstrable experience in transportation, logistics, or related fields, emphasizing leadership and operational management.
Proven track record of optimizing transportation strategies and implementing cost-saving initiatives.
Advanced proficiency in the Microsoft Office Suite, including Excel, Word, and Outlook, to effectively handle data analysis and communication tasks.
Exceptional organizational and leadership skills, with a demonstrated ability to manage multiple priorities efficiently.
Excellent verbal and written communication skills for effective collaboration with internal and external partners.
Strong problem-solving abilities with a meticulous attention to detail, ensuring operational excellence.
Ability to foster positive relationships with team members, vendors, and stakeholders, promoting a collaborative and high-performance work environment.
Demonstrated capacity to provide training and mentorship, enhancing team capabilities and morale.
Proven ability to work independently as well as lead collaboratively within a dynamic, fast-paced setting.
Proactive approach to managing and resolving transportation challenges, ensuring seamless operations.
Minimum of three years of professional experience in transportation, logistics, or a related field, with a demonstrable focus on leadership and operational management.

Nice To Haves

Advanced proficiency with transportation management systems (TMS) and analytics tools to enhance operational decision-making and logistical efficiency.
Certification in logistics or supply chain management, such as Certified Supply Chain Professional (CSCP) or Certified in Logistics, Transportation and Distribution (CLTD), demonstrating commitment to professional development and industry excellence.
Demonstrated experience in implementing and managing lean principles or Six Sigma methodologies to drive process improvements and operational efficiencies.
Expertise in negotiating with carriers and vendors, showcasing effective cost management and relationship-building skills.
Knowledge of regulatory compliance and industry standards related to transportation and logistics, ensuring adherence to best practices and legal requirements.
Proven track record of successful project management, with the ability to lead cross-functional teams through dynamic transportation initiatives.
Experience with international shipping processes and customs procedures, supporting the organization's global transportation operations.
Demonstrated ability to influence and drive change within an organization, fostering a culture of continuous improvement and innovation.
Strong analytical skills with a focus on data-driven decision-making and strategic planning to identify trends and optimize performance outcomes.
A Bachelor's degree complemented by advanced coursework or certifications in logistics, supply chain management, or a related field is highly desirable to enhance operational leadership and strategic insight.
Certified Transportation Professional (CTP) is preferred to demonstrate expertise in transportation management.
Lean Six Sigma certification is advantageous for process improvement and operational efficiency.
Certified Supply Chain Professional (CSCP) is preferred to enhance supply chain management capabilities.
Professional certification in logistics or a related discipline is a plus, reflecting a commitment to professional development and industry standards.

Responsibilities

Proactively manage and monitor shipment statuses to ensure timely pickups and deliveries, maintaining optimal execution and customer satisfaction.
Consistently audit and maintain comprehensive records of transportation activities, ensuring accuracy and transparency in shipment tracking.
Collaborate with internal teams to determine the most efficient and cost-effective shipping options, aligning with branch needs and business goals.
Act as the primary liaison for branches, providing expert solutions to logistics challenges while ensuring prompt resolution of inquiries.
Identify and implement strategic cost-saving opportunities, advising branches and management on transportation efficiencies and optimizing freight routes.
Engage with purchasing, shipping, and receiving teams to ensure alignment with organizational objectives, enhancing overall transportation operations.
Lead and contribute to process improvements, supporting the implementation of innovative solutions to enhance team performance and operational excellence.
Assist in onboarding and developing new team members, fostering a collaborative and high-performing work environment focused on achieving company goals.