Transport Engineer III

Leidos•Shiloh, IL

10d•$73,450 - $132,775

About The Position

The Transport Engineer III supports the Defense Information Systems Agency (DISA-GLOBAL) at Scott AFB by helping sustain, maintain, and ensure the secure, reliable, and uninterrupted availability of Department of Defense networks. The position performs network design and engineering, network management system design, analysis, testing, and modifications for approved technical refreshes and upgrades. It also implements network hardware on operational nodes and deploys network changes while monitoring customer traffic for impacts. The engineer provides incident escalation support, fault isolation, analysis, and troubleshooting across optical/fiber transport, DWDM, TDM, and cryptographic platforms. The role involves coordinating with other engineers, vendors, customers, and government personnel to identify root causes and resolve issues; documenting work in ServiceNow and the Mission Support Services database; providing situational awareness reports; and supporting maintenance scheduling and authorized service interruptions.

Requirements

Currently possess an active Secret security clearance.
Currently possess a DoD 8750 IAT Level II certification, Security+ CE, or equivalent.
Be proficient in one or more transport platforms, such as CIENA 6500, CIENA Corestream, Cisco NCS2K, Cisco MSPP 15454/15310, Sycamore ODXC 16K/9K, XTERA, or other ancillary equipment.
Have experience analyzing section, line, and path events on optical networks.
Have experience with end-to-end system loopback testing and troubleshooting on transport networks.
Have exposure to troubleshooting, assessment, root cause analysis, and restoration of optical networks.
Have experience working with service providers and/or enterprise transport systems utilizing Cisco or CIENA devices.
Have experience with ports and protocols for DWDM and SONET technologies.
Have a bachelor's degree and 4–8 years of prior relevant experience, or a master's degree and 2–6 years of prior relevant experience, or an equivalent combination of education and experience.

Nice To Haves

Be equally proficient in Ciena and/or Cisco configuration, troubleshooting, and design.
Experience with power systems and network timing.
Experience with DWDM and SONET.
Understanding of Physical (Layer 1) and Data Link (Layer 2) network troubleshooting.
CIENA 6500 configuration, troubleshooting, and design experience.
CISCO 4200 configuration, troubleshooting, and design experience.
CISCO NCS2K configuration, troubleshooting, and design experience.
Crypto configuration, troubleshooting, and design experience.
Physical cable plant and wiring experience.
Excellent project, technical, interpersonal, presentation, and problem management skills.
Extensive network integration experience for a variety of network protocol standards.
Ability to communicate detailed technical information orally and in writing regarding troubleshooting and implementation efforts.
Familiarity with DoD regulations and directives.

Responsibilities

Perform network design and engineering.
Design network management systems; develop Methods of Procedure; conduct analysis and testing; and modify architecture in support of Engineering Review Board-approved software and hardware technical refreshes and upgrades.
Implement new network hardware, including shelves and cards, on operational nodes.
Deploy network changes and monitor customer traffic for impacts using expected traffic behavior, lessons learned, and customer reporting.
Recommend network operation and maintenance best practices to management.
Provide ad-hoc engineering support, gather statistics and data, model network configurations, create or update flowcharts, and make recommendations to determine efficient network configurations based on engineering documents and experience.
Provide engineering incident management escalation support.
Perform fault isolation, analysis, and troubleshooting across SONET optical/fiber transport (ODXC/MSPP), DWDM, TDM, and cryptographic systems.
Engage with Transport, IP, and Unified Capabilities engineers, vendors, and customers to determine root cause.
Update ServiceNow tickets with accurate documentation.
Provide situational awareness reporting to customers and management.
Maintain accurate Mission Support Services (MSS) database documentation reflecting the real-time network.
Support Authorized Service Interruption (ASI) activities by collecting site and device data, scheduling maintenance windows, coordinating technician dispatch, and identifying site personnel availability.
Work with the Problem Coordinator and government customer to troubleshoot and resolve Problem Management candidate tickets.
Work with vendor Technical Assistance Center personnel to gather data needed to create hardware replacement orders.