Transport Authorization Specialist

Acadian AmbulanceLafayette, LA
Onsite

About The Position

Acadian Client Services currently has an immediate opening for a Transport Authorization (ATAC) Specialist based in Lafayette, LA. The ATAC Specialist is responsible for screening all non-emergency ambulance transports. This position screens calls for medical necessity, prior authorization as well as verifying insurance information to obtain a payment source for transports. This position works primarily on the phone and works with operations and our business development team frequently. Responsible for ensuring that we are compliant with medical necessity guidelines.

Requirements

  • High school diploma or equivalent
  • Proficient in Google, MS Office Suite or related software
  • Problem-solving abilities
  • Excellent interpersonal skills and time management
  • Demonstrate a strong work ethic and work independently
  • Ability to communicate clearly and concisely
  • Ability to establish and maintain working relationships with coworkers and patients
  • Ability to adhere to productivity goals, departmental and company guidelines and dress code, policy and procedures
  • Professional work ethic and dress code
  • Maintain highest level of confidentiality
  • Punctual with strong attendance history

Nice To Haves

  • Previous medical billing experience preferred

Responsibilities

  • Provide excellent customer service to all patients.
  • Verification of patient insurance and updating patient demographics
  • Obtaining pre-authorizations for non-emergency ambulance and wheelchair transports
  • Determine whether or not patients will meet medical necessity guidelines for transport
  • Obtain payment prior to transport for all transports that do not meet those guidelines
  • Provide billing related guidance to operations and the business development team as needed.
  • Other duties and responsibilities, as assigned

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service