Transplant Program Assistant II - Hepatology

Cleveland Clinic • Florida Weston Hospital, FL

1d • Onsite

About The Position

Join Cleveland Clinic Weston Hospital’s team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic’s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Transplant Program Assistant, you will coordinate administrative support for the Transplant Program within the Hepatology Department across all phases of care, from referral for evaluation to post-transplant follow-up. Patients here are being seen for liver disease, which could result in a need for transplant. However, this role is so much more than simple scheduling or completing evaluations – you are integral to the success of the Transplant Program, ensuring patients have access to the life-saving treatment they need. This department is very busy, so you have an additional opportunity to work in a fast-paced environment that stretches your skills and enhances your ability to provide exceptional customer support.

Requirements

• High School Diploma or GED
• Three years of experience in a hospital, medical or other administrative setting, including appointment scheduling, public contact and a role coordinating activities of medical and administrative personnel
• Knowledge of medical terminology

Nice To Haves

• Transplant experience
• Knowledge of computers, software programs and data entry
• Associate's Degree or additional education from accredited program

Responsibilities

• Coordinate referrals for transplant evaluation.
• Perform initial patient intake interview, register patient in EMR, submit for financial clearance, obtain outside records for review, create a work file for the coordinators, schedule all evaluation appointments and scan records into EMR.
• Develop Selection Committee meeting agendas and document meeting minutes.
• Ensure administrative support is provided to various transplant team members.
• Send correspondence to referring physicians at the time of evaluation, transplant and discharge.
• Schedule and communicate follow up appointments for transplant patients.
• Triage phone calls from patients and direct to appropriate clinical team member.
• Provide MELD score updates for UNOS.
• Ensure patients schedule labs, fax orders to outside labs and obtain results.
• Enter results into Transplant Database and copy records for EPIC scanning.
• Assist with phone refill requests.
• Serve as liaison to Case Managers.

Benefits

• Follows Standard Precautions using personal protective equipment as required for procedures.
• Equal opportunity to all of our caregivers and applicants for employment in our drug free environment.
• All offers of employment are followed by testing for controlled substances.
• Administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
• Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
• Information provided on this application may be shared with any Cleveland Clinic Health System facility.
• Outstanding, comprehensive offerings are an investment in your health, well-being and future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED