Transplant Coordinator

Eastern Nephrology Associates•Greenville, NC

13h•Onsite

About The Position

Responsible for the case management of the post-transplant renal patients. This position is designated as an on-site, patient-facing role. In-office presence is an essential function due to the need for real-time collaboration with providers, direct interaction with patients and caregivers, and secure handling of health data in compliance with HIPAA.

Requirements

Graduate from an accredited nursing program with AND, ASD, or BSN.
Active RN License in NC and in good standing.
CPR and First Aid Certified
Valid driver’s license and reliable transportation
Understand the ethics of confidentiality and the ability to maintain confidentiality of sensitive information.
Oral and written communication skills.
Interpersonal skills.
Manual dexterity
Maintain a positive and professional attitude in all aspects of work from patient care to interaction with co-workers and physicians.
Demonstrated computer skills including working knowledge of Microsoft Word, Outlook and Email, and applicable EMR/Practice Management systems.
Enjoys a fast paced, challenging, changing environment; possesses the energy and commitment to help the organization move forward.
Ability to understand and follow directions.
Skills in organizing resources and establishing priorities.
Proactive individual with the ability to be a self-starter with strong independent decision-making skills and attention to detail.
Ability to foster a cooperative work environment.
Possess willingness to accept orders and to perform repetitive tasks.
Attends and completes in-service training as required and provides appropriate documentation to supervisor and Human Resources.
Ability to function well while involved in multiple task assignments.
Ability to concentrate on details and deal with constant interruption.
Skill in organizing resources and establishing priorities.
Attentiveness.

Responsibilities

Develop care plans for post-transplant patients.
Pre-transplant tracking.
Participates in Chronic Care Management for post-transplants patients.
Maintain accurate medical records by documenting patient communication, changes in intervention per medical provider, referral calls, pharmacy calls, and triage calls in the EMR.
Assist with patient calls, hospital calls, prescription refills, and lab/test results.
Patient assistance and prior authorizations for post-transplant patients.
Back up infusion department.
Responsible for providing care to the following patient populations: adult and geriatric post-transplant patients.
Gathers and maintains information on post-transplant patients to determine the needs to be met prior to the doctor’s exam, to include: Obtain patient vital signs, Review allergies, prescription medications, and over the counter medications, Labs and radiology.
Other duties as assigned.
Notify appropriate provider on any issues that may arise during post-transplant clinic.
Provide nursing interventions as appropriate for patient.
Carries out doctor’s orders via verbal, written, electronic health record, and messaging platform.
Enters orders for providers and other staff.
In-basket management office communication, refills, forms, orders, and labs.
Provides health education to patients and care givers.
Patient assistance form completion.
Assists with prior authorization of medication and procedures.
Triage patients and phone calls from providers, patients, and care givers.
Chronic care management of transplant patients.
Schedules procedure, infusions, and labs as ordered.
Monitors yearly health screenings for transplant patients.
Lab result monitoring and tracking.
Monitor hospital census for transplant patient and assist with post discharge appointments.
Responsible sending out new graduate packets to transplant patients.
Assists with social services transportation voucher and forms.
Supports the Acute transplant unit in transitioning patients back to regular clinic.
Provides coverage for clinic staff.
Assists with Infusion department.
Oversight and assist pre-transplant coordinator with transplant referrals.