Transplant Clinical Advisor

Beth Israel Lahey Health
9d

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Beth Israel Lahey Health Heart Transplant Program is a comprehensive, multidisciplinary program launched in August 2023 to expand advanced heart failure care. The program has been recognized by the Scientific Registry of Transplant Recipients (SRTR) for outstanding performance in waitlist survival, access, and one-year outcomes. The clinical team is based on the BIDMC West Campus in a newly designed suite that opened in 2024. Inpatient care before and after transplant takes place in the Klarman Building, a modern, state-of-the-art environment featuring 30 cardiac ICU beds, an accessible rooftop green space, and a healing garden. The program fosters a highly collaborative environment, and this position will receive ongoing guidance from the Heart Transplant Program director and the multidisciplinary team. The Transplant Clinical Advisor – RN is an integral member of the Advanced Heart Failure Program at BIDMC, providing expert clinical care, coordination, and operational program support for patients with advanced heart failure, including those undergoing Left Ventricular Assist Device (LVAD) implantation and heart transplantation (OHT). This role supports the seamless progression of care from initial referral through long-term follow-up, ensuring the highest quality, patient-centered outcomes. The Transplant Clinical Advisor – RN collaborates with cardiothoracic surgeons, heart failure cardiologists, nurse practitioners, nursing colleagues, and multidisciplinary team members to deliver safe, effective, and compassionate care. The Transplant Clinical Advisor – RN works in collaboration with the Director of Heart Transplant & Specialty Programs, assisting with clinical escalation of patient care, developing workflows, providing necessary coverage based on staffing needs, and monitoring clinical coverage for the various departments.

Requirements

  • Bachelor's degree in Nursing required.
  • License Registered Nurse required.
  • American Heart Association – Basic Life support Certificate required.
  • 3-5 years related work experience required.
  • Demonstrated leadership through progressively responsible nursing assignments.
  • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

  • Experience in a teaching hospital and specialty area expertise.

Responsibilities

  • Ensures that care is consistent with hospital standards and medical orders
  • Coordinates care for heart failure, LVAD, and heart transplant patients across the continuum: evaluation, assessment, scheduling, consultation, treatment, discharge, and follow-up.
  • Performs and documents patient evaluations and assessments; orders labs, imaging, and diagnostic studies per protocol.
  • Provides education to patients and families regarding treatment plans, VAD management, post-transplant care, and long-term health maintenance.
  • Participates in multidisciplinary case conferences.
  • In collaboration with the Nursing Director, develops and enforces clinical and operational protocols that align with hospital standards, professional best practices, and regulatory requirements.
  • Functions as the on-site nursing supervisor, providing direction to nursing and non-nursing staff to ensure safe, effective, and consistent care delivery.
  • Serves as a primary clinical resource for heart failure, LVAD and heart transplant patient care, offering real-time guidance and troubleshooting to team members.
  • Leads or participates in the development and implementation of quality improvement initiatives, actively monitoring outcomes and initiating corrective measures when necessary.
  • Supports staff onboarding, training, and competency validation related to heart failure, LVAD and OHT care, ensuring team readiness and skill proficiency.
  • Facilitates interdisciplinary communication and problem-solving during patient care or operational challenges, escalating concerns to leadership as appropriate.
  • Monitors resource utilization, staffing levels, and workflow efficiency, making adjustments to support patient care priorities and departmental needs.
  • Represents the Advanced Heart Failure Program in internal and external meetings, serving as a liaison between hospital administration, clinical teams, and referring facilities.
  • Assists in survey and certification work for oversight groups such as Joint Commission, United Network of Organ Sharing (UNOS), and the Centers for Medicare and Medicaid Services (CMS)
  • Participates in process improvement initiatives and quality monitoring to enhance patient care and program performance.
  • Contributes to the development of patient and family educational materials.
  • Stays current in clinical knowledge and skills through ongoing education, literature review, and collaboration with colleagues.
  • Works collegially with physicians, advanced practice providers, and multidisciplinary team members (including social work, palliative care, and inpatient staff) to address patient needs and optimize outcomes.
  • Acts as a patient advocate, fostering relationships built on trust, respect, and clear communication.
  • Participates in the development, implementation, and evaluation of programs, care standards, and performance metrics.
  • Maintains all mandatory education, certifications, and unit-based competencies.
  • Demonstrates accountability for personal practice, patient safety, and continuous professional growth.
  • Upholds the mission, values, and goals of the Medical Center in all aspects of patient care and program support.

Benefits

  • As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
  • Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
  • Our culture promotes continuous learning, growth, innovation and a sense of belonging.
  • We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.
  • While you're busy caring for and supporting our patients, we take care of you.
  • Equal Opportunity Employer/Veterans/Disabled
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