Translator

GARDAWORLD FEDERAL SERVICES LLC•Surprise, AZ
•Onsite

About The Position

In this role, you will provide accurate and impartial spoken interpretation and written translation between English and Spanish for detainees, facility personnel, medical staff, legal representatives, visitors, and operational departments within the detention facility. You will help ensure clear communication while safeguarding confidentiality and following government facility standards, facility policies, and security procedures. This position requires fluency in both languages, cultural awareness, sound judgment, professionalism, and the ability to communicate accurately in sensitive or high-stress situations.

Requirements

  • Must be fluent in English and Spanish with strong speaking, listening, reading, and writing skills in both languages.
  • Must possess a minimum of one (1) year of professional translation, interpretation, or closely related bilingual communication experience. This requirement can be substituted with one (1) year of relevant experience in law enforcement, corrections, or the military.
  • Must be able to provide proof of citizenship or legal US work authorization.
  • If prior active-duty military, must provide copies of DD214(s) showing discharge condition.
  • Must consent to fingerprinting.
  • Must be at least 21 years of age.
  • Must possess a high school diploma or equivalent.
  • Clean criminal record and ability to pass a comprehensive background check and security screening.
  • Ability to pass a preemployment medical assessment and drug screening.
  • Excellent communication, observation, and report-writing skills.
  • Ability to remain calm and effective under pressure and in high-stress situations.

Responsibilities

  • Provide spoken interpretation between English and Spanish during resident interviews, medical appointments, legal meetings, orientations, programs, and routine facility interactions.
  • Translate written notices, forms, instructions, correspondence, reports, and other approved materials while preserving meaning, tone, and intent.
  • Interpret terminology related to facility operations, medical care, legal services, safety procedures, and resident services clearly and accurately.
  • Remain impartial and avoid adding, omitting, summarizing, or changing information during interpretation or translation.
  • Protect confidential resident, medical, legal, personnel, and operational information in accordance with applicable policies and requirements.
  • Ask for clarification when terminology, meaning, or context is unclear and report communication concerns through the appropriate chain of command.
  • Maintain accurate records of translation and interpretation assignments and support audits, inspections, and compliance reviews as required.
  • Coordinate professionally with facility personnel, medical teams, legal representatives, government partners, and outside service providers.
  • Follow facility access controls, contraband restrictions, safety requirements, and all operational security procedures.
  • Maintain professional boundaries, cultural sensitivity, composure, and accuracy in confidential or high-stress situations.
  • Support secure and efficient facility operations by providing timely language assistance as assigned.
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