Transitions of Care Behavioral Health Social Work Case Manager

Devoted Health • Waltham, MA

11d • $55,000 - $79,000 • Remote

About The Position

This role is a fully remote position. As a Transitions of Care (TOC) Behavioral Health Social Worker, you will focus on Transitions of Care (TOC) support for Devoted members. You will provide short term interventions to members in the process of being connected to community based behavioral health services, either because of an emerging need or following a hospitalization. The goal is to prevent avoidable emergency room/inpatient care and/or prevent readmission to the hospital. The TOC team is dedicated to providing culturally competent care with a focus on equity and quality. We pay close attention to our team culture, treating each other like family so we have the requisite resiliency to care for our members like family.

Requirements

• Master’s degree in Social Work with an active clinical license in any US state - LCSW, LMSW, or comparable state clinical license.
• Willingness to gain additional state licenses.
• Minimum of 5 years experience in the behavioral health or care management fields
• Competent performing comprehensive psychosocial assessments over video and phone
• Able to independently manage a fully remote work schedule, M-F, 8:30am-5:00pm PST or MST

Nice To Haves

• Bilingual in English and Spanish, Creole or Vietnamese preferred, but not required
• Experience in Geriatric BH or the health insurance industry (Medicare Advantage is a big plus)

Responsibilities

• Performing comprehensive psychosocial assessments via phone/video with members and caregivers
• Conduct clinical social work interventions to maximize the effectiveness of the program including: brief therapeutic interventions, assistance in navigating family/support issues, assessing and intervening on social determinants of health, completing safety assessments
• Interdisciplinary collaboration with teammates (including clinicians, nurses, and care coordinators) to ensure cohesive, patient-centered care for high-needs patients
• Ability to clinically identify and escalate complex members to the BH Medical Director for consultation
• Actively participate in team huddles, panel reviews, interdisciplinary team rounds, and program/role growth and development
• Document all clinical interactions in the electronic health record

Benefits

• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level