Transitional Specialist

NFI Massachusetts, Inc. • Lawrence, MA

9d • Hybrid

About The Position

NFI Massachusetts, Inc., a nonprofit human services organization, is seeking an engaging and motivated Transitional Specialist to support justice-involved individuals as they transition back into the community through the Supporting Transitions & Reentry (STAR) program, located in Lynn and Lawrence, MA, under the jurisdiction of the Essex County Sheriff’s Department. This role focuses on active outreach, engagement, and skill-building to help individuals achieve stability, independence, and long-term success. The Transitional Specialist plays a critical role in connecting individuals to essential resources, reducing barriers to care, and supporting overall wellness and community integration.

Requirements

• Bachelor’s degree preferred (or equivalent relevant/lived experience)
• Experience in workforce development, reentry services, or related human services field
• Strong engagement and relationship-building skills
• Ability to work independently in community-based settings
• Strong organizational and communication skills

Responsibilities

• Conduct outreach and engagement with assigned individuals in the community
• Build and maintain strong connections with local resources and referral networks
• Assist individuals in overcoming barriers to services (e.g., transportation, language, financial challenges)
• Support applications for employment, housing, and public benefits
• Accompany individuals to court appearances and other appointments as needed
• Provide coaching, guidance, and accountability to support program participation and goals
• Collaborate on individualized service and treatment planning
• Participate in group facilitation and team meetings as appropriate
• Coordinate transitions between services and providers
• Maintain accurate and timely documentation in the electronic health record (EHR)
• Ensure compliance with all NFI Massachusetts and ECSD policies and procedures
• Organize volunteer activities in the community
• Research and connect participants with free or reduced-cost recreational activities

Benefits

• Medical, Dental & Vision Insurance (multiple plan options)
• 403(b) Retirement Plan with potential employer match
• 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
• Company-Paid Life & Long-Term Disability Insurance
• Tuition Reimbursement (up to $2,500 per year)
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs (EAPs)
• Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
• Employee Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level