Transitional Housing – Rapid Rehousing Case Manager

The Salvation Army USA Central Territory•Wichita, KS

5d•Hybrid

About The Position

This role works with individuals and families in a Transitional Housing/Rapid Rehousing Program, focusing on three basic outcomes: Daily Living, Financial Stability, and Permanent Housing. The Case Manager will conduct initial assessments, develop and implement housing plans with participants to end their homelessness, and monitor their progress. They will also provide linkages and referrals to appropriate agencies, act as an advocate, and offer case management in various settings including the participant's home, the community, and the facility. The position involves completing daily, weekly, and monthly paperwork accurately and in a timely manner, developing discharge plans for permanent housing, and gathering statistical information for funding bodies. Additionally, the role includes attending community networking meetings, providing community education about homelessness and The Salvation Army, and participating in professional development workshops. The Case Manager will represent the agency in the community as assigned, provide On-Call coverage, and comply with all confidentiality laws. Other duties may be assigned by the Director.

Requirements

Bachelor degree in Social Work or related field
Prior experience in Social Services or residential setting
Knowledge of homelessness and ability to work with and supervise a diverse clientele
Knowledge of counseling/crisis intervention techniques
Effective communication skills (written and oral)
Ability to prioritize job responsibilities
Knowledge of community resources
Ability to network
Supportive of administrative and program objectives
Must have a valid driver’s license, maintain insurance, meet and maintain “qualified driver” status
Ability to operate basic office equipment including telephone, personal computer
Case Manager will supervise Intake Workers while on-call
Speaking, hearing and vision ability; manual dexterity; walking; sitting and standing for extended periods of time; lifting, pulling and pushing materials up to 25 pounds
Must possess a valid driver's license issued by the state of residence
Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Nice To Haves

May be required to attend conferences

Responsibilities

Conduct an initial assessment/history of the participant
Prepare a case history, and develop, with the participant, a housing plan designed to end their homelessness
Assist the participant in the development and implementation of a housing plan and monitor/document their progress toward the completion of the plan
Provide linkages/referrals/transportation to appropriate agencies and function as an advocate for the participant in the community as appropriate
Provide Case Management in a participant's home, in the community and at the facility
Complete daily, weekly, monthly paperwork (Case Management meeting numbers, documentation, financial reports, check requests, beginning/end information in HMIS, etc.) in a timely and accurate manner
Participate in the development of a discharge plan to facilitate the participants’ obtaining/maintaining permanent housing
Gather statistical information as required by funding bodies
Attend community networking meetings to enhance the service delivery system for the clientele
Provide community education regarding homelessness and The Salvation Army by conducting tours, participating in workshops/in services, speaking to community groups, etc.
Participate in agency and/or professional workshops/seminars to increase professional knowledge
Represent the agency/program in the community as assigned
Provide On-Call coverage as scheduled
Comply with all confidentiality laws that apply to social welfare
Other duties as assigned by the Director