Transitional Case Manager, Addictions

CMHA Thames Valley Addiction and Mental Health Services • St. Thomas, ON

2d • Onsite

About The Position

As a Transitional Case Manager, Addictions, you will play a vital role in transforming the way individuals access addiction support during some of the most vulnerable moments of their lives. Using a compassionate psychosocial model of care, you’ll help streamline access and bridge the gap between hospital and community, ensuring that no one faces recovery alone. Through crisis intervention, brief transitional case management, and system navigation, you will provide addiction and mental health services in a collaborative manner to support clients in achieving greater stability while helping reduce avoidable, unnecessary and repeat emergency department visits. In this role, you will support a combination of referral sources from a hospital setting including, but not limited to, hospital staff through both the general referral pathway accessed by doctors, occupational therapists, social workers, and other healthcare providers as well as the Addiction Medicine Consult Service (where these roles are often referred to as Addiction Medicine Navigators). Consider revitalizing your career and making a difference in your community by joining our team!

Requirements

• Completed post-secondary education in a related field, e.g. BSW, MSW, post-graduate diploma in addictions or equivalent (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
• Current, satisfactory Police Vulnerable Sector Check (PVSC)
• Demonstrated ability to attend work regularly

Nice To Haves

• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada
• Training in crisis intervention and crisis resolution, including ASIST
• Training to administer Naloxone
• Current First Aid/CPR certification
• Clinical work experience ideally in substance use assessment and treatment including intake services, referral and treatment planning
• Experience working with community and health care organizations and leveraging community resources to coordinate healthcare and support services
• Experience in crisis intervention/management and crisis resolution
• Experience conducting complex assessments and treatment plans (including safety plans)

Responsibilities

• Share in the provision of face-to-face Entry / First Contact / Intake Services as well as using virtual technology and clinical conferencing
• Provide a quick response to urgent situations as they arise
• Provide intervention and short-term support to individuals experiencing an addiction or mental health crisis
• Facilitate early linkage with internal programs and/or other agencies and/or supports i.e. family, neighbours etc. by communicating and coordinating relevant information and providing case management services until linkages are created
• Provide screening for addiction and mental health issues and assessment of appropriateness of service
• Provide addiction and mental health screening, referrals for psychiatric consultation, mental health supports and referrals to community resources
• Provide and facilitate referrals to addiction resources as appropriate
• Provide referrals to all appropriate social and health related services based on client wishes
• Offer harm reduction strategies as well as abstinence strategies based on client’s intentions and stated needs
• Provide discharge planning and support
• Deliver appropriate level of navigational support based on client capacity
• Share information about health and community/social services and link clients to same
• Provide assessment, treatment planning, referral, advocacy, preliminary case management, community treatment and education as appropriate to persons who have concerns about their own substance use or someone else’s. Counselling may be on an individual or group basis.
• Facilitate community treatment groups as needed and appropriate
• Engage in advocacy and system transformation as appropriate

Benefits

• Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated)
• Grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
• Immediately enrolled in the Healthcare of Ontario Pension Plan (HOOPP)
• After a 90-day waiting period, will be enrolled in the extended healthcare benefits plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree