Transitional Care Manager, Home Health

BAYADA Home Health Care • Charlotte, NC

2d • Onsite

About The Position

We’re BAYADA Home Health Care, a leading home health care company focused on delivering care with compassion, excellence, and reliability. In this dynamic environment, you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients. The Transitional Care Manager (TCM) will build and strengthen relationships between referral sources and the company, focusing on hospital and facility contacts to educate their leaders about company services and the benefits of home health care. The TCM will use clinical knowledge to educate patients about home health service eligibility and expectations, manage referral intake, and coordinate the initial transition to home care.

Requirements

• Demonstrated record of strong interpersonal skills.
• Demonstrated knowledge of the Medicare COPs and other program requirements, as applicable.
• At least one (1) year experience in health care, preferably home health care.

Nice To Haves

• Previous discharge planning experience preferred.
• Current license in good standing as a RN, LPN, MSW, PT or OT in the state of practice a plus
• Sales/Business Development background, a plus

Responsibilities

• Build and strengthen relationships between referral sources and the company.
• Focus on relationships with hospital and facility contacts to educate their leaders about company services and the benefits of home health care.
• Use clinical knowledge to educate patients about home health service eligibility and expectations.
• Manage referral intake and coordinate the initial transition to home care.
• Develop relationships, in accordance with The BAYADA Way, with referral sources, physicians and other health care professionals.
• Market and sell BAYADA services by clearly articulating the features benefits of BAYADA.
• Demonstrate mastery of clinical and regulatory home care eligibility criteria.
• Review all medical documentation and work with physicians to make clinical judgments about clients’ eligibility for home care services and if BAYADA has the resources to provide the ordered services.
• Coordinate with the service office to set up the services ordered by the physician.
• Complete weekly referral log.

Benefits

• Paid holidays, vacation and sick leave
• Vision, dental and medical health plans
• Employer paid life insurance
• 401k with company match
• Direct deposit
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed