Transitional Care & Dietary Medical Assistant

Three Crosses Regional Hospital • Las Cruces, NM

10d

About The Position

Three Crosses Regional Hospital is seeking a Transitional Care & Dietary Scheduling Assistant / Medical Assistant to join their Internal Medicine Clinic team. This role is focused on clinical excellence and building a patient-centered culture. The Transitional Care & Dietary Scheduling Assistant / Medical Assistant is responsible for coordinating Transitional Care Management (TCM) services and dietary-related appointments for clinics. This position supports continuity of care by ensuring timely patient follow-up after hospital discharge and assisting with administrative and clinical functions that enhance patient outcomes, provider efficiency, and patient satisfaction. Three Crosses Regional Hospital is described as an advanced, independent healthcare organization led by a local team of professionals dedicated to delivering high-quality patient care and being the first choice for patients and providers in the communities they serve.

Requirements

• High School Diploma or equivalent.
• 1+ years of experience in a health care environment
• BLS

Nice To Haves

• Certificate Medical Assistant or Nursing Assistant Program

Responsibilities

• Coordinate and schedule Transitional Care Management (TCM) follow-up appointments for recently discharged patients within required timeframes.
• Conduct post-discharge outreach calls to patients to assess needs, confirm follow-up appointments, and reinforce discharge instructions.
• Schedule dietary and nutrition-related appointments for clinic patients as directed by providers.
• Maintain accurate and timely documentation within the electronic medical record (EMR) system.
• Communicate effectively with providers, nursing staff, case management, dietary services, patients, and family members to ensure continuity of care.
• Verify patient demographics, insurance information, and obtain required authorizations when necessary.
• Assist providers and nursing staff with patient intake, vital signs, medication reconciliation, and other clinical support duties as needed.
• Monitor provider schedules and assist with coordinating patient care needs to improve clinic workflow and efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED