Transition Support Associate (Traveling)

TEKsystems•Berwyn, IL

3d•Hybrid

About The Position

Under limited supervision, this role provides operations support as a liaison between the home office and new financial advisors (FAs) joining Private Client Group (PCG) offices. The position provides guidance to perform varied work that is somewhat difficult in nature, requiring some evaluation, originality, and ingenuity to solve moderately complex problems. This role requires 100% travel.

Requirements

Basic office practices, procedures and methods.
Knowledge of account types, the transfer process, and industry operations in general.
Knowledge of back office systems.
Organizational and time management sufficient to prioritize workload, handle multiple tasks and meet deadlines.
Operating standard office equipment and using required software applications to produce correspondence, presentations, electronic communication and spreadsheets.
Detail orientation to ensure quality standards are met without impairing workflow.
Oral and written communication sufficient enough to interact effectively with and guide financial advisors and their staff on various operations issues while remaining in constant contact with the lead consultant and respective regional team.
Ability to organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
Ability to execute instructions and request clarification when necessary.
Ability to constructively work under stress and pressure when faced with high workloads and deadlines.
Ability to provide a high level of customer service in a calm, courteous and professional manner.
Ability to work independently as well as collaboratively within a team environment.
Ability to establish and maintain effective working relationships at all levels of the organization.
Ability to follow up and ensure resolution of issues and completion of tasks.
Relationship management
Brokerage operations
Onboarding Support
Project management
Account Opening

Nice To Haves

Prior wealth/asset management industry experience strongly preferred
SIE or Series 7 license preferred

Responsibilities

Researches and helps resolve issues related to the transition of new financial advisors joining PCG offices.
Provides onsite branch support.
Processes new branch paperwork to open and transfer accounts. Assist with compliance and KYC requirements.
Assists financial advisors to gather information missing from forms and paperwork and ensure accuracy.
Assists with educating financial advisors and their staff on our client's policies, procedures and systems.
Acts as a liaison between financial advisors and home office departments and ensures follow up and completion of transition responsibilities.
Performs special projects and cross-trains on other departmental functions.
Performs other duties and responsibilities as assigned.