Transition Planning Services Manager

Bernalillo County•Albuquerque, NM

About The Position

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Transition Planning Services Manager oversees the Transition Planning and Re-entry Resource Center program to improve public safety and public health outcomes for individuals returning to the community from jail. Provides case management and transition planning services at the Metropolitan Detention Center (MDC) and after release. Manages service provider performance, ensures program compliance with laws and policies, measures outcomes, negotiates contracts, develops reports, and responds to agency inquiries. Supervises staff, including hiring, training, coaching, evaluating performance, and handling disciplinary actions. The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

Requirements

Bachelor’s degree in Social Work, Counseling, Human Services, Public Administration, Public Health, Sociology, or a related field.
Six (6) years of work experience in social services related programs, psychology, social work, probation/parole, or a related field.
Two (2) years in a managerial role.
Any equivalent combination of related education and/or experience may be considered for the above requirements.

Responsibilities

Administer and oversee the Transition Planning and Re-entry Resource Center program and manage contracted service providers.
Monitor and evaluate program elements and provider performance to ensure services meet the needs of the re-entry population.
Oversee transition planning at MDC, ensuring timely assessments, complete transition plans, and coordination with jail-based services and community partners.
Maintain a clean, welcoming Re-entry Resource Center that supports returning citizens.
Identify service gaps and design solutions by researching best practices, seeking funding, and engaging stakeholders.
Evaluate and improve case management and transition planning processes, policies, and procedures.
Build and maintain partnerships with stakeholders to reduce recidivism and improve access to medical, mental health, substance abuse treatment, and other critical services.
Monitor service quality, fidelity, and compliance; evaluate outcomes and recommend improvements.
Conduct research, analyze challenges, propose policies, and plan program enhancements.
Supervise County staff; guide contracted providers in staffing and oversight.
Collaborate with MDC, criminal justice agencies, providers, and other entities to improve program operations and contribute to broader system improvements.
Define services for RFIs, RFPs, and contracts; manage contract compliance in line with procurement policies.
Explore and plan for the adoption of best practices, funding opportunities, and program expansions.