Transition Manager

Cadden Community Management • Marana, AZ

just now

About The Position

Cadden Community Management is seeking a highly organized, detail-driven homeowners' associations (HOA) Transition Manager to oversee the onboarding and offboarding of homeowners' associations. This role owns the full transition lifecycle, ensuring a professional, well-documented, and seamless experience for Boards, internal teams, and stakeholders. The ideal candidate is confident using CRM and project management software (Zoho or similar), learns new systems quickly, and thrives in a fast-paced, process-driven environment.

Requirements

• Experience managing projects, transitions, implementations, or onboarding/offboarding processes
• Strong confidence using CRM and project management software (Zoho preferred)
• Ability to quickly learn and adapt to new software systems
• Exceptional organization, attention to detail, and follow-through
• Strong written and verbal communication skills
• Ability to manage multiple priorities and deadlines simultaneously

Nice To Haves

• HOA, property management, financial services, or professional services background
• Familiarity with HOA governing documents, financial statements, and compliance requirements

Responsibilities

• Manage all new HOA transitions from contract execution through operational stabilization
• Build and track detailed transition plans, timelines, and task assignments
• Coordinate with Accounting, Community Management, Compliance, and Leadership teams
• Collect, review, and validate governing documents, financials, contracts, and records
• Proactively identify and resolve risks or missing information
• Lead the structured offboarding of HOA clients transitioning away
• Coordinate the timely transfer of association records, financials, and data
• Ensure compliance with contract terms and statutory requirements
• Reconcile accounts, close files, and document completion in CRM systems
• Support leadership in minimizing disruption and reputational risk
• Confidently use CRM and project management platforms (Zoho or equivalent)
• Maintain accurate, real-time documentation of tasks, milestones, and communications
• Learn and utilize HOA-specific software for association setup, configuration, and closure
• Support continuous improvement of workflows, checklists, and documentation
• Serve as a professional point of contact for Boards, developers, and vendors
• Set expectations, communicate timelines, and provide proactive updates
• Ensure smooth handoffs to Community Managers or outgoing stakeholders

Benefits

• Medical, dental, and vision insurance
• Paid time off (PTO) and paid holidays
• 401(k) retirement plan
• Professional development and training opportunities
• Collaborative, team-oriented work environment
• Opportunity for growth within an expanding organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed