Transition of Care Tech - Inpatient Pharmacy , part time

UR Thompson Health • Canandaigua, NY

13d • $19 - $24

About The Position

Support safe, efficient transitions of care by coordinating medication delivery processes, enhancing communication across the care team, and ensuring patients receive medications prior to discharge. Assists in the nonprofessional aspects of preparing and distributing medications & performs the clerical duties of the dept. All medication-associated duties are performed under the direct supervision of licensed personnel (Registered Pharmacists).

Requirements

• High School education or equivalency required.
• Working knowledge of Microsoft Word and Excel.

Nice To Haves

• 1-2 years of Healthcare/pharmacy experience preferred.
• Pharmacy Technician Certification & NYS license preferred.

Responsibilities

• Medication Coordination & Processing
• Coordinate the preparation and processing of discharge prescriptions in collaboration with our outpatient pharmacy.
• Ensure discharge medications are prepared in alignment with patient flow and discharge timelines.
• Communication With Nursing, Providers & Clinical Teams
• Serve as a liaison to nursing, providers, case management, and other clinical stakeholders regarding medication readiness and discharge planning.
• Communicate status updates, workflow barriers, and medication-related concerns in a timely manner.
• Coordinate with pharmacists to resolve discrepancies or delays impacting the discharge process.
• Patient Engagement & Pre-Discharge Outreach
• Conduct pre-appointment and pre-discharge calls to assess medication needs and potential barriers.
• Inform patients of the medication pickup or delivery process.
• Provide supportive, patient-centered communication to enhance the discharge experience.
• Outpatient Pharmacy Coordination
• Communicate with outpatient pharmacies to troubleshoot insurance issues, clarify prescription details, and assist in ensuring medication availability.
• Maintain workflow continuity across inpatient and outpatient departments to support medication readiness.
• Administrative & Supportive Duties
• Document activities, communications, and interventions in pharmacy systems and the electronic medical record.
• Assist with quality-improvement projects, data collection, and departmental initiatives as needed.
• Perform additional technical duties within scope, and under the direction of the Director(s) of Pharmacy to support transitions of care operations.

Benefits

• Focus on CARES values: Commitment, Action, Respect, Excellence, and Service
• Focus on Employee Wellness: Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
• Staff Recognition platforms: Shining Stars, CARESCount website

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees