Transition Manager - Remote
NTT DATA•Dallas, TX
•Remote
About The Position
We are seeking an experienced Transition Manager to lead and manage the seamless transition from current-state (as-is) processes to reimagined future-state (to-be) processes as part of strategic transformation initiatives. The role ensures business continuity, risk mitigation, stakeholder alignment, and readiness during changes involving process redesign, operating model shifts, digital enablement, and AI-driven transformation.
Requirements
- 8+ years of experience in transition management, business transformation, or process reengineering.
- Proven experience managing large-scale transformation or operating model transitions.
- Strong understanding of end-to-end business processes.
- Strong leadership, planning, and organizational skills.
- Excellent communication and stakeholder management abilities.
- Ability to manage ambiguity, risk, and high-pressure situations.
Nice To Haves
- Experience supporting digital, automation, or AI-enabled transformation programs.
- Exposure to Lean, Six Sigma, or BPM initiatives.
- Project or Program Management certifications (PMP, PRINCE2, SAFe).
Responsibilities
- Define and own the transition strategy and approach for process reimagination initiatives.
- Develop comprehensive transition plans covering people, process, technology, data, and governance.
- Align transition milestones with overall transformation goals.
- Identify transition risks, dependencies, and mitigation strategies.
- Manage transition from as-is to to-be processes and operating models.
- Coordinate process handovers, role changes, and knowledge transfer.
- Ensure business continuity and performance stability during transition.
- Serve as the primary point of contact for all transition-related activities.
- Work closely with business leaders, process owners, technology, and transformation teams.
- Coordinate with training, enablement, and change management teams.
- Define and manage transition readiness and go-live criteria.
- Coordinate cutover plans, go-live execution, and hypercare support.
- Track and resolve transition issues and escalations.
- Establish transition governance, reporting cadence, and controls.
- Monitor KPIs, SLAs, and operational metrics during and post-transition.
- Ensure compliance with internal controls, regulatory, and audit requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
