Transition House Worker

Options Community Services•Surrey, BC

2d•CA$26 - CA$30•Onsite

About The Position

Transition House- Evergreen Transition House Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community. POSITION OVERVIEW Are you passionate about making a real difference in the lives of individuals during times of transition? We’re looking for dedicated, empathetic individuals to help provide crucial support to those in need. As a Transition House Worker, you’ll empower clients by offering guidance, a safe space, and essential resources to navigate challenging moments. If you’re ready to provide compassionate care and make an impact, we want to hear from you! Reporting to the Program Manager, the Transition House Worker will provide guidance to clients in accessing confidential services such as financial aid, legal assistance, housing, and counseling. Key duties will include the following:

Requirements

Diploma in a related human or social service field
Minimum of one year of relevant experience or an equivalent combination of education and experience
Strong communication and crisis management skills
Genuine passion for assisting those in crisis
A strong knowledge and understanding of the challenges faced by women, youth, and children affected by gender-based violence
Ability to provide support using a non-judgmental, trauma-informed approach
Ability to mediate or facilitate healthy interactions among program clients
Effectively manage crisis situations
Exceptional verbal and written communication skills
A current Level 1 First Aid/CPR Certificate
A valid Class 5 B.C. Driver’s License
A satisfactory Driver’s Abstract
This position is open to female applicants only
Undergo a Police Information Check (PIC)
Undergo a Vulnerable Sector Check by the Ministry of Justice

Nice To Haves

Fluency in Punjabi or Hindi
Access to a reliable vehicle

Responsibilities

Assess prospective clients for suitability, provide immediate safety assessments and short-term plans, and offer crisis intervention via support phone lines.
Create a safe environment, ensure access to nutritious food, hygiene products, and culturally specific items, and maintain hygienic living conditions.
Complete intake/discharge documentation, orient clients to program expectations, and provide non-discriminatory services to all.
Maintain safety, respond to critical incidents, and administer First Aid/CPR as needed.
Collaborate with mothers on children’s needs, offer respectful parenting support, and develop safety plans for children.
Provide woman-centered support, educate on abuse and rights, and offer referrals, supportive listening, and language interpretation.
Advocate for women’s needs with community agencies and address barriers to accessing services.
Build relationships with community and government agencies, represent the house in committees, and raise awareness about domestic violence.
Maintain accurate, confidential client records and document program-related expenses.