Transition Coordinator

UnitedHealth Group•Auburndale, MA

1d•$18 - $32•Hybrid

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Opportunities with Reliant Medical Group. When you join Reliant, you’ll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we’re at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you’ll contribute to an exceptional patient experience. Discover a place where you’ll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life’s best work.(sm) Reliant Medical Group is seeking a compassionate, enthusiastic, and professional Medical Assistant (MA).

Requirements

High School Diploma/GED
Graduate from an Accredited Medical Assistant Program with a certificate and completed an externship with 3+ years of relevant experience OR EMT Certification with 3+ years of relevant experience OR CNA Certification with 3+ years of relevant experience
Proficient in various software applications such as Microsoft Office Excel, Word, and Outlook
Access to reliable transportation and valid US driver’s license
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Nice To Haves

Proven experience in telephone contact with patients within an ambulatory practice setting
Electronic Medical Record experience
Knowledge of Excel spreadsheets with ability to sort data
Basic clinical skills and demonstrated excellent customer service skills
Excellent organizational, interpersonal, written, and verbal communication skills
Effective problem-solving skills

Responsibilities

Performs a variety of activities that support the clinical, business, and program-related work of the clinical staff in the Care Management Department
Collaborates with clinical and non-clinical staff across multiple sites within the organization to ensure timely contact of patients discharged from hospital and skilled nursing facilities to assess needs of patients and/or family and documents contact in the appropriate database
Consistently exercise sound decision-making skills while demonstrating the ability to multi-task, prioritize daily workload and seek assistance when necessary