Transition Coordinator Case Management

National Church Residences•Cleveland, OH

2d•Hybrid

About The Position

As a Transitions Coordinator, you will play a vital role in helping adults transition from long-term care facilities to home or community-based settings. This position ensures a smooth, person-centered transition for each consumer, following organizational policies, state/federal regulations, and accreditation requirements, under the general supervision of the Home Choice Manager. This is a hybrid role that requires frequent travel throughout the week to visit and serve clients across multiple counties.

Requirements

High school diploma or GED required.
Minimum of 1 year in social service delivery with elderly and/or family populations; 2 years' experience preferred.
Knowledge of supportive services and community resources in assigned areas/counties.
Knowledge of housing services in the areas preferred.
Valid driver’s license and compliance with National Church Residences motor vehicle policy is required.

Nice To Haves

Healthcare or social services experience preferred.

Responsibilities

Serve as a liaison between healthcare and housing professionals, including service coordinators, discharge planners, and community-based service providers.
Maintain knowledge of all service lines: adult day health, personal care/private duty, service coordination, skilled care, and hospice.
Collaborate closely with individual case managers to arrange services that align with each consumer’s preferences and community resources, including physicians, pharmacies, and other essential providers.
Assist individuals in locating housing and obtaining necessary materials and supplies (i.e., social security card, ID, completing applications, etc.).
Support consumers in accessing entitled benefits and resources.
Provide exceptional customer service by addressing questions, concerns, and problems, ensuring daily needs are met.
Assist with the completion of consumer workbooks when needed.
Support participants with employment options if interest is indicated.

Benefits

Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
Parental Leave paid at 100% for four weeks
Coverage begins first of the month following your date of hire!
Dental & Vision coverage for you and your family with Nationwide providers
Company provided Life & ADD insurance and Disability coverage
Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
Reimbursement for Tuition expenses
Paid Time Off (PTO) and 9 paid Holidays