Transition Consultant

TEKsystems•Saint Petersburg, FL

2d•Remote

About The Position

Under limited supervision, this role facilitates the creation and implementation of systems for new offices, satellite offices, and financial advisors (FAs) to ensure a successful transition rate. The position fosters and collaborates in developing relationships with new offices and FAs, identifies and researches issues, and works with home office associates to resolve transition-related problems. This role requires evaluation, originality, and ingenuity to make moderately complex decisions.

Requirements

Basic office practices, procedures, and methods.
Account types, the transfer process, and industry operations in general.
Back office systems.
Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.
Operating standard office equipment and using required software applications to produce correspondence, presentations, electronic communication, and spreadsheets.
Detail orientation to ensure quality standards are met without impairing workflow.
Follow-up to ensure resolution and completion of tasks.
Ability to organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
Use effective oral and written communication skills sufficient enough to interact effectively with and guide financial advisors and their staff on various operational issues.
Ability to execute instructions and request clarification when necessary.
Ability to constructively work under stress and pressure when faced with high workloads and deadlines.
Ability to provide a high level of customer service in a calm, courteous, and professional manner.
Ability to work independently as well as collaboratively within a team environment.
Ability to establish and maintain effective working relationships at all levels of the organization.
Ability to learn new software and proprietary systems as needed.

Nice To Haves

Series 63, 66, 10 licenses preferred
Prior experience supporting Financial Advisor onboarding or transition activities preferred

Responsibilities

Understands and educates new branch personnel on policies and procedures related to operations, compliance, marketing, technology, investment products, and general business issues.
Ensures all operational features of office establishment are arranged and coordinated prior to the start date.
Provides consultative educational orientations to all new FAs, offices, and their associates on policies and procedures via on-site or telephone meetings.
Supports branches with general questions on all aspects of their business during their transition to the client.
Acts as a liaison and ensures follow-up and completion of all transition responsibilities for new FAs and new offices with home office departments to resolve problems.
Assists with new FA and branch paperwork, including opening accounts, transferring accounts, setting up files, and following up on incomplete information.
Collaborates in the development of new educational ideas and systems.
Acts as a liaison to Business Development, Private Client Group Education, and Sales Management.
Acts as the primary point of contact while team members are away from the office.
Performs other duties and responsibilities as assigned.