Transition Assistance Advisor I

CTR Management Group LLC•Missoula, MT

5h•Onsite

About The Position

The Chief of the National Guard Bureau established a program to provide professionals, known as Transition Assistance Advisors (TAAs), in each State, the District of Columbia, and any territory of the United States. These TAAs serve as points of contact to assist eligible members of the Reserve Components, their families, and Veterans in accessing benefits and healthcare furnished under the laws administered by the Secretary of Defense and the Secretary of Veterans Affairs. The contractor shall ensure Reserve Component Transition Assistance Advisor services and activities are in accordance with various Department of Defense instructions, directives, and public laws, including Public Law 112-239 (NDAA 2013, Sec 513) and DoD Directive 1332.35.

Requirements

Associate degree from an accredited college or university in social services, human resources, or a related field, OR three years of equivalent experience in related fields such as Veteran’s administration, social services, employment services, and human resources.
Working knowledge of military protocols.
Must be a U.S. citizen.
Strong written and verbal skills.
Understanding of Microsoft Office products.
Must be able to pass and maintain Tier 1 clearance.
Must be able to travel, 75%-90% throughout the CONUS.
Ability to remain in a stationary position up to 90% of the time.
Constantly operates a computer and other office productivity machinery.
Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.
Ability to communicate information and ideas so others will understand.
Frequently moves boxes weighing up to 20 pounds across the office for various needs.
Occasionally ascend/descend stairs, ladders, or ramps.
Required to operate a vehicle safely and lawfully and according to company policy.

Nice To Haves

Prior experience and knowledge of the following Transition Assistance Program activities is preferred: Department of Veterans Affairs programs and policies, specifically Veterans Health Administration, Veterans Benefits Administration, National Cemetery Administration; TRICARE programs and policies; Pre and post mobilization entitlements/requirements; Medical hold over status; Active Duty Medical Extension (ADME) and Transition Assistance for Military Personnel (TAMP); DoD Transition Assistance Program (DoDTAP) for Managers and Counselors web application; DoD TAP Database; Army ACAP XXI database; Air Force AFIRST database; Veterans Opportunity to Work (VOW) requirements; The Career Readiness Standards; CAPSTONE requirements.
Prior military experience is preferred.

Responsibilities

Provide TAA services to all eligible Reserve Component Members, their family members, and Veterans who have served on active duty for more than 180 consecutive days.
Provide information, coordination, and assistance to transitioning service members regarding Reserve Component benefits, including Employment Assistance, Health and Life Insurance, Financial Assistance, Disabled Veterans Benefits, Legal Assistance, Relocation Assistance, Physical/Mental Health VA assistance, Education and Training Assistance, and State benefits.
Perform outreach services using social media and marketing methods to inform eligible members, family members, and Veterans about understanding and obtaining benefits and services through Veterans Affairs and the military health system.
Coordinate with appropriate Veterans Affairs, TRICARE, Veteran Service Organizations, and other resources to provide required information and assistance.
Participate in the mobilization and demobilization process to brief/advise eligible Reserve Component Members, their family members, and Veterans on transition and information resources.
Research and resolve issues associated with transition when Reserve Component members and/or their family members encounter problems.
Coordinate with Veterans Affairs centers to assist law enforcement, court systems, state mental health authorities, and fire departments with awareness concerning Reserve Component service members and Veterans that may need crisis intervention.
Provide, as applicable, Reserve Component leadership personnel with the operation of reintegration programs for Reserve Component members returning from deployment to assist reintegration personnel with obtaining Veterans Affairs support for reintegration activities.
Provide information to, as applicable, Reserve Component leadership and coordinate with Family Support Specialists and Employer Support Groups regarding entitlements available through the Department of Veterans Affairs and other Veterans entitlement and benefit programs.