Transition and Recommendation Coordinator

Ingenius Prep

13d • $45 - $55 • Remote

About The Position

We are seeking an exceptionally organized and proactive Transition and Recommendation Coordinator to be the key operational driver ensuring a seamless, high-quality experience through rapid, strategic assignment and logistical excellence. You will maximize student success by expertly matching profiles to counselors, drive operational efficiency by managing availability and workflow across Sales and Counseling, and contribute as a strategic partner to improve processes and satisfaction.

Requirements

• Hold a bachelor’s degree or higher.
• Are exceptionally organized and detail-oriented, the type of person who thrives on order and efficiency.
• Excel at problem-solving and navigating complex logistical challenges involving many moving parts.
• Demonstrate a quick response rate and the drive to get things done swiftly.
• Thrive in a fast-paced, high-volume environment and can expertly manage multiple, simultaneous priorities.
• Possess clear, professional communication skills.

Nice To Haves

• Have prior experience in higher education or higher education administration (preferred).

Responsibilities

• Coordinate directly with the sales team, providing expert counselor recommendations based on specific student needs and availability.
• Participate in sales forums/meetings to understand the sales needs.
• Manage continued development and implementation of Counselor Recommendation App, which is the initial step in our matching process.
• Handle ongoing troubleshooting with matching, scheduling, and capacity challenges with a solutions-oriented and rapid-response mindset.
• Assist with the counselor transition process by offering solutions to student teams, helping them identify and secure appropriate replacement counselors as needed
• Communicate clearly and professionally with all internal teams.
• Support the Associate Director of US Undergraduate Services on key operational tasks and contribute to strategic process improvements.
• Actively work to improve systems that enhance counselor utilization and student satisfaction.

Benefits

• InGenius Prep offers employees a competitive salary along with paid time off, parental leave, flexible working hours, professional development opportunities, and a fun, collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees