Transit Trainer

Texas A&M•College Station, TX

4d•Onsite

About The Position

The Transit Trainer trains budgeted and student transit drivers through Phases I, II, and III; stays knowledgeable about daily campus transit operations; helps coordinate drivers, trainees, and buses; and assists customers with transit-related questions. The role also serves as a driver and supports transit operations as needed. In the field, the Transit Trainer supports safe vehicle and route operation, service delivery according to published schedules, and preparation for the required DPS skills and driving test. The trainer evaluates trainees after each training shift, provides feedback, recommends whether trainees should progress or receive retraining, and conducts retraining and driver ride checks as assigned. The position monitors compliance with state laws, university rules, and departmental and unit policies. In the office, the trainer enters trainee progress and training history and prepares related reports and documents. The role also assists with developing and revising training materials and recommends improvements to the training program and its efficiency. The trainer observes and reports traffic, road, bus-stop, and other conditions that could affect service, and makes recommendations to improve customer service and operational effectiveness. The position requires driving state vehicles around campus and may be required to work Saturday home football games as needed. Employees are considered essential during university-declared emergencies, campus closures, and class cancellations. The position is security-sensitive and subject to DOT regulations, including random drug and alcohol testing.

Requirements

High school diploma or an equivalent combination of education and experience.
At least 2 years of experience driving a commercial motor vehicle requiring a Class B CDL or higher, or at least 2 years of experience as a behind-the-wheel instructor.
Valid vehicle operator’s license and a good driving record.
Ability to obtain a State of Texas Class B vehicle operator’s license, including passenger and air-brakes endorsements, within 60 days of employment.
Ability to operate several types of buses and vans safely in congested traffic and adverse weather and road conditions.
High degree of mental concentration and independent judgment.
Good verbal and written communication skills.
Experience with computers.
Ability to multitask and work cooperatively with others.
Ability to stand for long periods and walk up to a half-mile between bus assignments without assistance.
Ability to bend and stoop for pre-trip bus inspections and kneel to secure wheelchairs on buses.
Ability to climb limited stairs onto high-floor buses.
Ability to lift and move medium-weight objects and assist or move people with disabilities as they board or leave buses and other campus vehicles.
Ability to work outdoors in varying weather conditions, potential allergens, elevated noise levels, and heat.
Ability to perform tasks safely, use personal protective equipment as appropriate or instructed, and report unsafe actions or conditions.
Ability to comply with state and federal laws and applicable Texas A&M University System and university policies, regulations, rules, and procedures.
Compliance with DOT regulations and participation in random drug and alcohol testing.
Availability to work Saturday home football games as needed and during university-declared emergencies, campus closures, or class cancellations.

Nice To Haves

Commercial driver’s license with passenger endorsement and air-brakes endorsement.

Responsibilities

Train budgeted and student transit drivers through Phases I, II, and III, including safe vehicle operation, route operations, and service delivery according to published schedules.
Prepare drivers for the DPS skills and driving test required for licensure.
Write evaluations and provide feedback to trainees after each training shift.
Recommend whether trainees should advance in the training process or need retraining; conduct retraining as directed.
Perform driver ride checks as assigned.
Assist trainees and customers with questions about routes, procedures, and operations.
Monitor trainees and drivers for compliance with state laws, university rules, departmental and unit policies, and expectations.
Serve as a driver and assist with transit operations as needed.
Enter trainee progress, training history, reports, and other required documents and data.
Recommend improvements to the training program, materials, and efficiency; assist in producing and revising training manuals and materials.
Observe and report traffic, missing bus stop signs, trees requiring trimming, poor road conditions, and other situations that may affect service.
Monitor customer service and operational effectiveness and recommend improvements.
Drive state vehicles to various parts of campus.
Perform other duties as assigned.
Work Saturday home football games as needed.