Transit Talent Coordinator

EMBARK•Oklahoma City, OK

12d•Onsite

About The Position

The Central Oklahoma Transportation and Parking Authority (COTPA) is seeking a Transit Talent Coordinator. This role is responsible for training and retraining Bus and Streetcar Operators to meet performance standards, delivering training for new operator trainees to achieve commercial licensing and certification, and providing post-accident training. The coordinator will also support CDL licensing processes, assist in implementing System Safety Plans, and act as backup for accident review and safety committees. Additionally, the position involves designing and developing training curricula for various staff, facilitating in-person, virtual, and eLearning sessions, and coordinating required annual employee training. The role also includes evaluating training effectiveness, establishing standards, maintaining accurate training records, and generating reports. Ensuring training programs comply with DOT, CDL, and EMBARK safety policies is crucial. The coordinator will serve as a backup LMS administrator, manage content, scheduling, enrollments, and reporting, and coordinate system enhancements. Collaboration with city departments, external agencies, vendors, and customers for training initiatives and employee development is expected. The role also involves researching best practices to update or create training modules to meet evolving operational needs.

Requirements

Valid Oklahoma Class B CDL with Passenger (P) endorsement.
Streetcar Operator certification
Minimum three (3) years previous transit operation experience, and two (2) years in a supervisory role.
Skill in applying and assessing effective instructional techniques, adult learning principles, and instructional design.
Strong verbal and written communication; ability to relate training information to diverse audiences; tact and diplomacy.
Proficiency with Microsoft Office; experience facilitating in‑person and virtual training sessions; experience with LMS/HRIS systems preferred.
DOT Physical & Drug Screen: The successful applicant must pass a Department of Transportation (DOT) physical examination, which includes a drug screen.
Background Check: EMBARK will conduct a background investigation/verification.
Substance Abuse Policy: Applicants will receive a copy of EMBARK’s Substance Abuse Policy upon conditional offer and acceptance, and before any health screen/physical examination and drug test.
Positions that require operating a COTPA vehicle may be disqualified by three (3) or more moving traffic violation convictions (excluding parking tickets) within the last two (2) years.
Provide at least three (3) years of employment history, including reasons for leaving each position.
Explain all gaps in employment history.
Provide contact information for current and previous employers.

Nice To Haves

Bachelor’s degree in Adult Learning, Public Administration, Education, or closely related field from an accredited college or university.

Responsibilities

Train and/or retrain Bus and Streetcar Operators in all facets of transit operations to achieve full performance standards.
Deliver training for new operator trainees that leads to successful commercial licensing and certification to operate EMBARK vehicles/routes.
Provide post-accident training for Operations staff per established procedures and timelines.
Support CDL licensing processes for all positions that require it, coordinating scheduling, practice, and testing logistics.
Assist in the implementation of System Safety Plans and act as backup to accident review and authority safety committees.
Conduct training needs assessments; design and develop curricula for supervisory and non‑supervisory staff; align programs with organizational goals.
Facilitate in‑person, virtual, and eLearning sessions applying adult learning principles and instructional design techniques for diverse audiences.
Coordinate and deliver required annual employee training (technical, safety, soft skills) across EMBARK divisions.
Work in conjunction with multiple departments to implement and improve corporate training programs.
Evaluate the effectiveness of course curricula using pre/post assessments, participant feedback, and performance outcomes; recommend continuous improvements.
Establish clear standards, measurable targets, and documentation for each training program.
Enter courses, classes, attendance, and completions in HRIS and LMS; maintain accurate, retrievable training records; generate required reports.
Track training metrics and provide timely, accurate reporting to leadership.
Ensure training programs support compliance with DOT, CDL, and EMBARK safety policies; contribute to safety investigations and corrective action training.
Serve as backup LMS administrator: manage content, scheduling, enrollments, user records, and reporting; coordinate system enhancements with HR/IT.
Collaborate with City departments and external agencies to coordinate training initiatives, provide technical assistance, and support employee development organization‑wide.
Fulfill departmental training requests within established service levels.
Coordinate with vendors and customers for training-related meetings, events, and specialized certifications; manage logistics, materials, and schedules.
Research best practices and update or create training modules to meet evolving operational needs and service quality standards.