TRANSIT SUPERVISOR

Elite Parking Services of America Inc • Jacksonville, FL

3d • $16 - $17 • Onsite

About The Position

The Transit Supervisor oversees the daily operations of the shuttle service, ensuring safe, reliable, and efficient transportation for staff and passengers. This role manages a team of shuttle drivers, coordinates dispatch, and maintains the shuttle fleet, playing a key part in delivering a smooth and positive transportation experience.

Requirements

• High school diploma or equivalent required.
• Several years of experience as a shuttle driver or in a similar transportation role.
• Valid Commercial Driver's License (CDL) with a clean driving record.
• Strong leadership, organizational, and communication skills.
• Excellent customer service and problem-solving abilities.
• Familiarity with transportation safety regulations and policies.
• Ability to work flexible hours, including occasional evenings/weekends as needed.
• Ability to sit for extended periods while driving; occasional lifting/loading of passenger items.

Nice To Haves

• minimum three (3) years of supervisory experience preferred.

Responsibilities

• Lead, schedule, and support a team of shuttle drivers, providing coaching and performance feedback.
• Coordinate with dispatch to ensure consistent shuttle coverage during all operational hours.
• Onboard and train new drivers; ensure ongoing compliance with company policies and DOT/transportation regulations.
• Oversee routine inspections, cleanliness, and safety of all shuttle vehicles; coordinate repairs as needed.
• Respond to passenger and client inquiries or concerns promptly and professionally.
• Conduct regular safety audits and enforce compliance with all safety protocols.
• Maintain accurate records of schedules, maintenance logs, and incident reports using Elite's suite of shuttle applications.
• Operate shuttle routes as needed to cover gaps or peak demand.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED