Transit Services Assistant

Auburn University•Auburn, AL

7d•Onsite

About The Position

Auburn University Transit Services seeks candidates for a Transit Services Assistant to help with the day-to-day oversight and operations of Auburn University’s transportation operations which provide safe and reliable transportation to students, faculty, and staff. This position ensures operations are performed in accordance with University and transit contract provisions. Candidates are required to upload a cover letter with their application.

Requirements

High school diploma or equivalent
2 years of experience in transportation services or customer service OR Associate's degree OR Bachelor's degree

Responsibilities

Assists transit management with oversight of daily activities associated with the transit services vendor.
Assists the transit vendor with routine daily operational activities.
Collects and enters data related to the transit vendor's performance.
Answers phones and dispatches vans for the University Shuttle Service, Contractor Shuttle and By Request Service.
Safely operates state owned University vehicles while transporting passengers.
Assist in supervising the jAUnt Mobility Golf Cart Service consisting of six (6) to eight (8) golf carts.
Assists with accident investigations as needed.
Assists with the training of new employees for both office needs and driving techniques.
Will be required to supervise special events and charters including Game Days
Provides customer service and information to vendor and vendor's customers resolving customer issues and may assist as a liaison with various campus organizations concerning transit issues.
Receives and distributes transit-related materials, documents and information to various location on campus.
Serves as a liaison between transit vendor, transit customers, and Transportation Services to improve function and/or communication.