Transit Scheduler Technician

Golden Empire Transit District • Bakersfield, CA

6d • Onsite

About The Position

Under supervision, the Transit Scheduler Technician analyzes and prepares complex regular and special transit operation schedules and related functions to include run-cutting, organizing all scheduled trips into assignments of operating personnel and vehicles. The incumbent will be responsible for assisting in the design, planning, and scheduling of fixed route bus service and related functions using statistical data and research to evaluate the efficiency and effectiveness of service, recommend modifications to service, driver runs, or assignments to improve service quality, and develops and analyzes service alternatives. This is a single-position Operations support classification that works with minimal direction and broad latitude for independent judgment and decision-making; the incumbent is accountable for producing results and receives limited general supervision. The Transit Scheduler Technician provides essential support in compiling data and completing research for planning studies, system restructuring, new service type studies, and feasibility analyses. The incumbent aids in aligning services and projects with District, local, regional, state, and federal objectives, focusing on outreach, coordination, research, analysis, and similar functions.

Requirements

• High School Diploma or GED.
• Two (2) to three (3) years experience in scheduling, service planning, data management, or routing within logistics, transportation, transit, transit operations or operating within a transit/transportation environment.
• Knowledge of the District bus routes and the City of Bakersfield and Kern County road networks.
• Knowledge of the principles, practices, and procedures of public transit planning and operations.
• Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization-specific software and ability to learn and become proficient in the use of other specialized software as may be required.
• Scheduling guidelines for compliance with agency policies and practices.
• Data collection and research techniques.
• Ability to work independently and with pre-determined deadlines.
• Ability to react calmly and quickly to emergency changes or modifications to routes or route conditions.
• Ability to clearly communicate and understand information in English orally and in writing.
• Ability to establish and maintain effective working relationships with co-workers, contract employees, customers, and the public.
• Ability to work irregular hours, which include nights, weekends, and holidays, and maintain regular attendance to ensure efficient and effective performance of job duties.
• Learn, understand, interpret, and apply rules, policies, and procedures.
• Collect data, perform accurate data entry; and prepare reports.
• Prepare schedule related files and tables.
• Must be proficient in the Microsoft Office software, to include Word, Excel, and Outlook.
• Requisite reading, mathematical and written language skills to perform the essential functions of the job.
• Maintain accurate records and prepare related reports.
• Establish and maintain effective working relationships with others and communicate effectively both orally and in writing.
• Use two-way radio system.
• Read, write, and comprehend spoken and written directions.
• Write clear and concise documents, correspondence and reports.
• Identify and analyze operational problems and implement changes.
• Establish and maintain effective working relationships and communicate effectively both orally and in writing, with those contacted in the course and scope of work.
• Make appropriate work-related decisions and independent judgments.
• Determine appropriate course of action in emergency or stressful situations.
• Operate a motor vehicle safely (when appropriately).

Nice To Haves

• Associates Degree from an accredited college or university preferred.
• Bachelors Degree from an accredited college or university in logistics, planning, project management, computer science or a closely related field, highly desirable.
• Possession of an applicable Bachelors Degree may substitute for one (1) year of experience.
• Internship experience (paid or unpaid) may be counted towards the related experience requirement.

Responsibilities

• Assist in coordinating and maintaining scheduling data, including route structures, bus stops, non-revenue time, minimum layover times, work rules, parameters, and other elements of the transit scheduling process.
• Gather public requests and stakeholder feedback for evaluating bus service, compiling data used in route performance statistics.
• Aid in designing new service or modifications to existing service based on collected data analysis.
• Assist in compiling data to evaluate service productivity, assisting Operations planning staff in developing new running times and adjusted schedules to respond to ridership trends including exporting data from scheduling software systems and interfacing with other systems.
• Assist in data management of fixed route schedules, production of timetables and driver schedules, and collection of performance data, including on-time data and passenger counts.
• Support the analysis and preparation of data, statistical reports, passenger counts, consumer complaints, and information from citizen groups to achieve more efficient and economic passenger service through efficient and effective scheduling.
• Provide assistance for planning studies, new service type studies, and feasibility analyses, aligning services and projects with agency, local, regional, state, and federal objectives through outreach, logistics coordination, research, analysis, and similar functions.
• Contribute to the development of Standard Operations Procedures.
• Report to work consistently, as scheduled, including occasional evenings, nights, weekends, and holidays.
• Perform related duties as required.

Benefits

• Background check will be conducted for this classification.
• All Golden Empire Transit District employees are designated "Disaster Service Workers" through state and local laws (CA Government Code Sec. 3100-3109). In the event of a declared emergency or any undeclared emergency or natural disaster that threatens the life, health and/or safety of the public, GET employees may be assigned to assist rescue and relief workers.
• Such assignments may be in locations, during hours and performing work significantly different from the employees’ normal work assignments and may continue through the recovery phase of the emergency.
• As Disaster Service Workers, all Golden Empire Transit District employees are expected to remain at work, or to report for work as soon as practicable following a significant emergency or disaster.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED